Chubb

Client Services Executive - Inwards

About Chubb

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 33,000 people worldwide. Additional information can be found at: www.chubb.com

Description:

Are you analytical and a strong communicator? Do you have a keen interest in the insurance industry? Embark on a 9-month adventure with Chubb in Madrid!

In this temporary role, you will provide Account Management Services to Global Accounts entering Chubb EMEA from our Worldwide Multinational network. You will be responsible for issuing and delivering policy documentation for renewals, new business, endorsements, and associated administrative tasks, ensuring adherence to Chubb’s 'right first time' principle with 100% data quality checks before issuance and booking.

This position also involves close collaboration with Global Service teams across the Chubb Global Network, Underwriting, Credit Control, and other internal stakeholders as needed.

Responsibilities:

• Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines.
• Build strong relationships with Underwriters, Clients, Brokers, Chubb Offices and other external parties, become the main focal and contact point for all service matters relating to their accounts.
• Supporting Chubb’s business development and client relationship activities.
• Account handling and supporting Global Client Service Executive’s and Underwriters on relevant account/activities.
• Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department.
• Make sure that Chubb’s Service Standards are met and, if possible, exceeded in the implementation of Global Programmes.
• To work within the framework of Chubb ethical and service standards.
• Native/fluent level in Dutch is a must.
• Professional language skills in English.
• Previous experience in an underwriting support role is a plus.
• Insurance background is preferred.
• Competent in Microsoft Office – especially Excel.
• Strong customer service skills and customer centric attitude.
• Strong attention to detail and the desire to deliver and improve quality.
• Problem resolution and decision-making skills.
• Ability to work in a team environment as well as on own initiative.

What we offer in return:

• 29 days of vacation a year
• 2 days working from home option + additional flexible days
• Working from home allowance
• Entry time flexibility
• Meal allowance
• Pension plan
• Gympass
• Comprehensive Learning & Development offer

Flexible Working

We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.

Integrity. Client Focus. Respect. Excellence. Teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion

At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Applicants for positions with Chubb Spain must be legally authorized to work in Spain.