ResMed

About the Job and Team

At Resmed, we’re more than just a company treating sleep apnea—we’re shaping the future of connected health, empowering people to live healthier, happier lives. Our Engineering teams drive this mission forward, building world-class diagnostic and therapy products, and patient and provider software applications.

Delivering these innovations requires exceptional coordination across complex engineering programs and cross-functional teams. That’s where our Engineering Program Management Office (PMO) shines.

We are an international team of highly motivated professionals. We aim high and consistently achieve our goals, driven by collaboration, agility, and the strategic use of technology. We drive some of the most complex, cross-product initiatives whilst managing dependencies and projects that span the entire company.

Let’s Talk About The Role

The primary role of the Technical Program Manager is to manage end-to-end cross-functional delivery of software program / projects in the Product Development Engineering team. Key deliverables include planning, documentation, scoping, defining goals/deadlines, resource allocation, tracking budget and implementation. We manage our projects in accordance with the ResMed Quality Management System.

You will partner with teams across the Product Development organization to manage complex, high-impact programs related to [providing a single solution for management of sleep and respiratory care workflows, patient diagnostics and care management] therapy algorithms, software and digital solutions. You will collaborate with cross-functional teams, stakeholders and sponsors across multiple geographies.

• Facilitate project and program-level processes, drive execution, escalate impediments, manage risks and help foster continuous improvement across, often international, projects and programs.
• Define project scope, set schedules, and ensure regular and timely delivery of value to end customers.
• Address resource constraints, dependencies, and timing challenges while syncing efforts across teams.
• Collaborate with product managers, engineering managers, program managers, and other stakeholders to ensure alignment with business commitments and sync points across teams.
• Organize and facilitate project status or agile ceremonies;
• Manage and communicate the implementation of significant changes to planning objectives, schedules, and product configurations to internal and external stakeholders.
• Provide regular status updates, highlighting accomplishments, plans, and any issues across assigned programs.
• Perform work in a specialized area requiring a deep understanding of fundamental principles, themes, and concepts.
• Accept and manage changing priorities and address issues quickly and professionally

Let’s Talk About Qualifications And Experience

Required:

• Bachelor’s degree in Computer Science or related discipline
• 5+ years of Program Management experience working directly with multiple agile, product and/or platform teams
• Agile / Scrum experience
• Strong understanding of the software development lifecycle
• Experience with agile software development tools such as Jira and Confluence
• Excellent interpersonal, written and oral communication skills
• Outstanding time management and organization skills
• Adept in problem-solving, facilitating decision making and resolving conflict
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Experience with software release management
• Flexibility working with remote teams (US, Australia)

Preferred:

• PMP is desirable
• PSM or CSM certs are preferred
• Experience working with medical devices or a regulated environment is a plus

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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.