University of New Hampshire

USNH Employees should apply within Workday through the Jobs Hub app

The Data Center Operations Technician is part of the Research Computing team for Enterprise Technology And Services (ET&S). This position will administer the USNH IT Data Centers that provide secure, monitored and conditioned environments for the UNH/USNH community. In addition, administer applications that support Data Center activities and other related applications. This is an in-person position.

Job Duties:

Data Center administration:

• Maintain infrastructure including Generator, HVAC, UPS, power management, cabling and protection systems
• Install and maintain computer hardware and work with other admins to install hardware
• Develop and maintain documentation for installation and support of Data Center services.
• Maintain hardware contracts and all document management for service events, etc.

System Administration:

• Provide Infrastructure application support, including upgrades, problem resolution and support of new technology developments
• Communicate effectively the need, design and implementation for technical hardware and software solutions.
• Work with vendors to insure successful integration of new software and tools.
• Provide operating and application administration as needed.
• Document all system administration tasks as needed
• Work effectively with system administration group to select, design, purpose, and purchase effective hardware and software solutions.
• Provide Evening and Weekend coverage for major upgrades or outages.
• Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree and four years of experience in information technology field, Associate’s and six years, or combination of education and experience equal to eight years.
• A knowledge of Data Centers and their required systems – HVAC, UPS, and alarms, is needed.
• System administration skills are also needed
• Position requires ability to work well in a team environment and solid communication skills.
• Position requires physical installation/deinstallation of servers, racks, network equipment and cabling.
• Additional qualifications include experience with VMware, operating systems such as Windows and Linux.

Preferred Qualifications:

• Experience with hardware is preferred.
• Experience with network switch configuration is preferred.

Applicant instructions:

Applicants should be prepared to upload the following documents when applying online within the Resume/Cover Letter section of your application:

• Resume/CV
• Cover Letter
• Contact Information for 3 Professional References

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Location:

Concord

Salary Grade:

Exempt Staff 23