FLSmidth

FLS is a leading, minerals processing supplier to the global mining industry. We deliver proven technologies and services and expertise across the lifecycle of operations and have set targets of providing solutions for zero-emissions mining by 2030 with our MissionZero program. We are building a new Global Business Center (GBC) in Monterrey. Our GBC in Monterrey will provide key services across our business including IT, Finance, HR, Customer Service, and our Manufacturing Center of Excellence…just to name a few. At FLS, we empower the future of Mining to operate more sustainably and if you want to contribute to this important work, let’s talk!

As a Project Manager – Complex Spares, Upgrades & Rebuilds, you will be the key driver behind successful project execution from order or pre-order through to final delivery and closure. Acting as the single point of contact for both internal teams and the customer, you’ll ensure seamless coordination, timely delivery, and world-class service.

Key Responsibilities

Customer Coordination

• Serve as the primary liaison between FLSmidth and our customers.
• Coordinate customer inputs, technical/commercial approvals, and manage deviations when necessary.
• Lead periodic customer meetings to update on project progress, mitigate risks, and resolve challenges.
• Manage escalations and queries in line with service-level agreements (SLAs).
• Proactively communicate delivery timelines and mitigation plans for any delays.
• Ensure proper documentation and invoicing for any out-of-scope service/product deliveries.
• Maintain high levels of customer satisfaction aligned with FLSmidth’s KPIs.
• Oversee compliance with safety and administrative protocols for any FLSmidth or partner personnel on-site.

Internal Coordination

• Develop and communicate detailed project plans to internal stakeholders.
• Monitor internal deliverables for timeliness, quality, and cost-effectiveness.
• Track project manhours, control costs, and ensure target contribution margin (CM) is met.
• Resolve or escalate cross-functional conflicts that could impact delivery.
• Expedite critical path items and coordinate material acceptance approvals with the customer.

What We’re Looking For

• Proven experience in project management within mining, heavy equipment, or industrial engineering sectors.
• Strong technical and commercial acumen with excellent organizational skills.
• Exceptional communication and stakeholder management abilities.
• Ability to lead cross-functional teams and navigate complex project landscapes.
• Commitment to safety, quality, and execution excellence.

We offer

• A global network of supportive colleagues and growth opportunities
• We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.
• As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.