Sharp HealthCare

Hours:

Shift Start Time:

8 AM

Shift End Time:

5 PM

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

Not Specified

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$29.410 - $36.760 - $44.110

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do

Establishes and coordinates office priorities and supervises assigned staff. Ensures effective and efficient systems and processes are utilized to achieve and improve operational outcomes.

Required Qualifications

• High School diploma or equivalent
• 3 years' experience in scheduling, billing, pre-authorization, registration, account management in a medical office, hospital billing office, or ambulatory setting.

Preferred Qualifications

• Leadership experience.

Essential Functions

• Accurately Prepares Correspondence
• Composes correspondence, memos, presentations, flyers, spreadsheets, and other documents as requested. Drafts complex documents from abstract ideas and general information.
• Researches and gathers data from various sources and generates special projects/reports/summaries. Report generation may involve analyzing statistics and preparing spreadsheets, databases or other documents.
• Proficient in the use of computer applications to complete documents/work assignments.
• Reviews and edits materials as requested.
• Navigates the Sharp Intranet site.
• Communication and Record Maintenance
• Prioritizes mail (including electronic mail), checks deadlines and independently initiates responses/action items or refers appropriately.
• Develops and maintains databases and uses computer applications as appropriate.
• Initiates establishment and maintenance of record keeping systems to ensure efficient retrieval of documents.
• Information and records are kept confidential per guidelines.
• Completes department specific forms/record/data management per guidelines (e.g. personnel, vendor, charge/billing, special projects, etc.).
• Department Efficiency and Effectiveness
• Maintains organized and orderly patient/work areas throughout department.
• Orders supplies, forms and equipment, maintains stock per guidelines.
• Completes requisitions, work orders and obtains necessary authorizations.
• Manages and operates equipment safely and accurately including troubleshooting and calling for maintenance (e.g. fax, copier, printer).
• Manages department resources e.g. keys, signage, badges, phones, parking permits, other) per guidelines.
• Arranges for additional resources (temporary staff, volunteers) to cover vacations, leaves of absences and/or variable workloads and provides supervision/direction.
• Coordinates office moves, space modifications (including ergonomic evaluations) computer access, etc.
• Billing
• Provides expertise and knowledge of billing and coding.
• Ensures that all claims submitted comply with rules and regulations governing Medicare and Medi-Cal billing by attending regular compliance training programs. Charges and associated reconciliation activities are done on a daily basis. Releases/works all patient accounts that appear on Centricity generated reports. Collaborates with PAS/PFS to ensure system integration of billing processes.
• Human Resource Management
• Maintains appropriate staffing level within assigned area.
• Hires qualified personnel by working with recruitment, performing interviews and making hiring decisions.
• Recognizes individual and team accomplishments.
• Addresses all personnel behavioral issues via Sharp HealthCare's performance management process and conducts coaching as directed by manager.
• Completes staff appraisals within 30 days of its due date according to SHC performance evaluation standard.
• Ensures department's efficiency by overseeing the patient scheduling process.
• Effectively communicates with direct report staff by holding regularly scheduled staff meetings utilizing written agendas and meeting minutes.
• Routinely disseminates pertinent information and instructional resources.
• Addresses employee concerns related to the work environment and process improvement.
• Record Management
• Ensures all employee files are properly maintained and secure.
• Proactively informs management and staff on the status of employee pending requirements, i.e., TB, Safety and license.
• Accurately maintains system personnel database by utilizing One Staff software.
• Coordinates department timecards for timely submission and follows up on variances (payroll corrective action).

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class