Chili's

Job Description

IT Product Management

COE Lead – Accounting, Facilities, Finance, Ops Services, and PR Technologies

Coppell, TX

What does it mean to be a BrinkerHead? We play like a team, take pride in our culture and seek every opportunity to make people feel special. Life is short. Work happy.

At Brinker, we connect, serve and give to create the best life for our Team Members, Guests and community. Through our cultural beliefs, Brinker empowers its Team Members to positively impact our 4 Key Results: Engaging Team Members, Bringing Back Guests, Growing Sales and Increasing Profits.

Brinker International is an equal opportunity employer; we foster an inclusion environment that promotes respect, diversity of thought and success for all.

Job Summary

We're seeking a Technology COE Lead to spearhead all technology solutions for our critical enterprise functions: Accounting, Facilities, Finance, Ops Services and PR. In this role, you'll be instrumental in shaping our technology landscape, ensuring our systems are robust, scalable, and aligned with our strategic goals. You'll lead a talented team, build strong relationships with our business partners, and manage a diverse portfolio of custom software and SaaS solutions.

Your Key Job Functions

• Strategic Technology Leadership:
  • Develop and execute the technology roadmap for Accounting, Facilities, Finance, Ops Services and PR, aligning with overall business objectives.
  • Identify opportunities for technology-driven process improvements and efficiencies across these functions.
  • Stay abreast of emerging technologies and industry best practices to recommend innovative solutions.
• Solution Ownership & Management:
  • Oversee the entire lifecycle of technology solutions, from requirements gathering and evaluation to implementation, maintenance, and optimization.
  • Manage a portfolio of both custom-developed applications and various SaaS platforms.
  • Ensure the stability, security, and performance of all assigned technology solutions.
  • Establish a process for iterative, continuous improvement of solutions to ensure the technology product portfolio stays relevant and beneficial to all stakeholders.
• Team Leadership & Development:
  • Lead, mentor, and develop a team of at least two direct reports, fostering a culture of high performance, collaboration, and continuous learning.
  • Provide guidance and support to your team in tackling complex technical challenges and delivering high-quality solutions.
• Business Partnership & Stakeholder Management:
  • Cultivate strong, collaborative relationships with senior leaders and stakeholders within Accounting, Facilities, Finance, Ops Services and PR.
  • Act as the primary technology liaison, understanding business needs, translating them into technical requirements, and communicating technology strategies effectively.
  • Partner with external software vendors and service providers to manage relationships, negotiate contracts, and ensure optimal service delivery.
• Project & Vendor Management:
  • Oversee technology projects, ensuring they are delivered on time, within budget, and to the required specifications.
  • Manage vendor relationships, including contract negotiations, performance reviews, and issue resolution.

What You Bring to the Team

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in technology leadership roles, with at least 3 years in a management position.
• Proven experience owning and managing technology solutions for enterprise functions (Accounting, Facilities, Finance, Ops Services and PR preferred).
• Strong understanding of both custom software development lifecycles and SaaS solution implementation and management.
• Demonstrated ability to build and maintain strong relationships with diverse business stakeholders and external vendors.
• Excellent communication, negotiation, and presentation skills.
• Experience in the casual dining or hospitality industry is a plus.
• Strong analytical and problem-solving abilities with a results-oriented mindset.

Why Brinker

We offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match and generous dining discounts. Every team member working at the Restaurant Support Center (aka Brinker headquarters) is eligible for annual bonus potential.

Our campus includes an onsite gym plus opportunities to increase your wellbeing with onsite Yoga and boot camp programs. Work/Life/Fun balance in a casual and collaborative work environment! Team members enjoy company-wide events and celebrations. Regular volunteer opportunities with our community give back programs.

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