Intersection

Who we Are?

Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way-finding to real-time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and engages people throughout their day. With valuable, diverse audiences in America’s top cities, we provide innovative, data-driven solutions for brands to reach urbanites at scale.

What is the Role?

As a Bench Repair Specialist, you will test, evaluate, disassemble, and re-assemble parts of the Link kiosks in support of the repair and maintenance of the CityBridge project. You will replace defective parts and track assembly repairs to provide feedback on systemic issues for evaluation by engineering. You will update software as appropriate and ensure that equipment is ready for installation in the field.

What you will accomplish:

• Assemble electronic components according to engineering specifications and schematics
• Diagnose and repair electronic components and systems returned from the field as defective
• Provision electronic components with required firmware, software and operating systems
• Maintain operational software versions
• Track parts consumption and log repairs
• Quality Assurance and workmanship testing
• Use tools such as multimeters, soldering irons, and diagnostic software for troubleshooting
• Collaborate with maintenance, IT, and operations teams to resolve equipment issues quickly
• Assist in identifying recurring issues and recommending long-term solutions or equipment upgrades
• Document maintenance and repair work, contributing to our ongoing effort to improve procedures and best practices

You're a great fit for this role because:

• 5-10 years of relevant experience
• Comfort and familiarity with electro-mechanical components
• Ability to use common hand and power tools (ie drills, screwdrivers and wrenches), may require use of specialized tools
• Knowledge of cable and harness assembly methods, including crimping and soldering
• Experience with diagnosing root failures and identifying resolution plans
• Follow documented procedures (ours or generally accepted procedures) in fitting, adjusting and proper functioning of parts
• Ability to clearly communicate both verbally and in writing
• Ability to read and understand technical documents and procedures
• Good time management skills
• Ability to lift and sustain 50 lbs. overhead for a short period of time
• A self-starter is preferred

Offers of employment are contingent upon successfully passing a review of motor vehicle records, verification of social security number, passing a drug test at a certified testing facility.

Total Cash Compensation: $60-75K

At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It’s our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it’s our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.