ICF International

Title: Senior Engineering Account Manager

Location: Allentown, PA (Less than 120 miles radius)

Ready to make a difference?

ICF is seeking a Senior Engineering Account Manager to support the design of substations, transmission lines, power system modeling, relay settings development, and planning for the transmission and distribution systems.

This individual will be responsible for overseeing and ensuring delivery of high-quality engineering consulting services, managing client relationships, and identifying and driving opportunities for growth.

We are a relentlessly client-focused group who are reimagining, redesigning, and re-engineering the way electric utilities tackle industry growth and the energy transition. We are looking for passionate and innovative people who are constantly seeking ways to provide better quality engineering services for our clients.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment in the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401(k) matching, Employee Stock Purchase Plan
• And many, many more (ask your recruiter for more details!)

The Ideal Candidate

You are a relationship-driven professional with a strong technical background and a proven track record of managing complex and growing client accounts. You can balance client satisfaction with internal project delivery. You are a strategic and collaborative thinker with an eye for growth opportunities—not only within current delivery areas but in potential future areas. You are proactive, adaptable, and committed to being a trusted partner, a solutioner, and to delivering exceptional value to clients.

What you will be doing:

This position will be the primary point of contact with clients and lead a multi-discipline team in providing engineering services for investor-owned utilities in Pennsylvania, with the goal of delivering safe, cost-effective, and quality solutions.

Under minimum supervision, the individual will:

• Manage a portfolio of projects across design, protection, modeling, and planning disciplines
• Lead on-site client engagement activities that include project meetings, site visits, and business development activities
• Coordinate with engineering teams to translate project requirements into construction-ready deliverables that include IFC drawings, relay settings, and compliance documentation
• Stay current with evolving standards, implementing best practices for safety, reliability, and cost-effectiveness
• Participate in client meetings and perform site visits for data gathering as required
• Coordinate with internal and external partners, including cross-discipline teams, construction, vendors, fabricators, and owners to address structural-related issues or concerns—including constructability reviews and construction RFIs
• Provide thorough, timely, and accurate financial reporting, invoicing, correspondence, and project documentation
• Perform other duties and special projects as assigned by management

Within the first year, you will be expected to:

• Develop and manage a qualified pipeline of at least $10M
• Act as the primary relationship manager for target accounts
• Actively lead a minimum of five pursuits through the entire lifecycle of the sale—from deal qualification to discovery, through proposal creation, client presentation, and negotiations
• Develop win strategies and plans for target accounts; identify and document critical activities for each pursuit
• Participate in activities such as pipeline reviews, forecasting, gate reviews, and proposal reviews
• Source teaming partners and negotiate teaming agreements and work share among partners
• Actively engage in and contribute to relevant strategy development and business planning
• In coordination with delivery teams, accurately price ICF solutions to achieve profitability and revenue metrics

What we need you to have (minimum qualifications):

• Bachelor’s degree
• 10+ years of professional experience in the power industry
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have (preferred qualification):

• 5+ years of experience in account management and client services in a consulting or engineering firm
• Professional Engineering License

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$107,422.00 - $182,617.00

Pennsylvania Remote Office (PA99)