Marriott

This is a temporary position.

This Sr. Manager, Campaign Operations role will be responsible for ensuring the success of the Enrollment Reporting, Attribution, and measurement, covering both tactical implementation and strategic guidance. We are looking for a self-starter with a strong desire to learn and quickly pivot and adapt to changing needs as they evolve in this space.

CANDIDATE PROFILE

Education and Experience Required

• 4-year degree from an accredited university with a Marketing or Computer Science related concentration
• 5 or more years of experience in related field
• Experience working with Adobe Campaign or comparable Marketing Automation Tool(s)
• Project Management Experience

Education and Experience Preferred

• Experience of Agile Scrum project management methodology
• Experience of Business or operational intelligence
• Experience of Relational databases, dimensional modeling, or Customer Relationship Management (CRM)

CORE WORK ACTIVITIES

Supporting Operations

• Oversee, enhance, and standardize the Bonvoy Enrollment attribution process to support the business needs of today with room to expand in the future.
• Manage data integration and metadata capture across Bonvoy Enrollments, enabling granularity on enrollment reporting to drive efficiency and utility.
• Work across Bonvoy Enrollment teams to define a new standard for enrollment attribution (beyond current source code limitations).
• Design with operational efficiency in mind (consolidate and optimize the ongoing configuration maintenance) to reduce time to enable new reporting attributes to under 24 hours.
• Support enrollment attribution process that credits properties accordingly for enrollments against corresponding netlink hosted QR code pages.
• Coordinate with cross-functional teams to enhance and optimize overall attribution reporting process.
• In conjunction with team leaders, enhance and deploy standardized metadata practices, placing significant emphasis on change management.
• Establish, develop, and implement operational and process-oriented business intelligence practices for the reporting teams.

Additional Responsibilities

• Communicates effectively, discerning the appropriate level to highlight necessary escalations, support needs, or achievements
• Presents ideas, expectations, and information in a concise and organized manner
• Advocate on the work being done with cross-functional teams

The pay range for this position is $52.06 to $72.79 per hour.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.