PayPal

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The PayPal Global Billing I2C team is seeking a Billing Operations Analyst. The role is a key partner enabler with revenue generation, invoice management, accounting posting accuracy, and process improvement. This role is to (1) process global billing operations for NA, EU, and APAC (2) manage short sprint projects (3) provide guidance with onboard key strategic merchants (4) identify cost savings initiatives (5) lower business risk by identifying and implementing financial controls.

Job Description:

Essential Responsibilities:

• Daily processing of invoices and credit requests from global stakeholders with SLA timelines
• Triage, manage, and resolve ad-hoc escalations to ensure minimized merchant impact
• Support accounting and business stakeholders with onboarding and configuring strategic merchants or partners to gross settlement products
• Generate reporting for audit and other Finance teams
• Identify and drive process improvement “quick win” projects,
• Support global teammates as needed per department’s business continuity plan
• Support UAT testing and pre-go live support as needed
• Acting operational support arm for Finance and Controllership
• Maintain documentation, metrics, and operating procedures
• Collaborate with data and financial system teams to build and establish long term processes
• Assist with escalated cases

Minimum Qualifications:

• Minimum of 2 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

• BA/BS degree,
• Knowledge of basic US GAAP accounting practices
• Experience with policy or contract review,
• Experience with inbox and ticketing management support (JIRA or Salesforce),
• Experience around process improvement with example of cost savings projects
• Experience working with cross functional and international teams,
• Significant skills/experience in MS Excel, analytics, and process management
• Demonstrates strong independent organizational skills,
• Demonstrates strong capabilities in second order thinking with research diligence
• Demonstrates strong operating procedures (SOP) and requirement document (BRD) building, including strong understanding around product requirement, data structure, and merchant record (MOR) data management,
• Experience with SAP or ERP equivalent required,
• Experience with Amdocs’ Kenan FX a plus,
• Knowledge of PayPal and its adjacent products preferred,
• Payments industry background a plus,
• IT background a plus,
• Accounting/Banking background a plus,

Subsidiary:

PayPal

Travel Percent:

5

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.