Cozen O'Connor

The Systems Administrator Level 2 will be responsible for performing the daily

operational tasks that are necessary to provide a stable and robust systems infrastructure for the

Firm. This includes but is not limited to; system monitoring, proactive maintenance, problem

resolution, implementation, and creating/updating operational documentation as needed.

The Systems Administrator Level 2 will work as part of the Technical Operations team in

implementing, monitoring, and supporting the core infrastructure of the Firm’s IT Systems.

• Contribute to the operational aspects of the Technical Operations group as needed. Thisincludes, but is not limited to ticket management, user account provisioning, permission management, general system troubleshooting.
• Develop and maintain in-depth, up-to-date technical knowledge of the applications and protocols used in the firm's information systems.
• Participate in firm-wide IT projects, system designs, procurement, and outsourcing services to implement and support core IT services.
• Administration and monitoring of core technologies such as, LAN/WAN Enterprise Networks, Storage Resource Management, Enterprise Unified Communication Systems, Virtualization systems, Exchange Messaging Systems, Disaster Recovery Operations, and Backup Operations.
• Conduct research on emerging technologies in support of infrastructure development efforts and recommend technologies that will increase performance, cost-effectiveness, and infrastructure flexibility.
• Engage in proactive and preventative maintenance, system validation, and system security patching to ensure system stability and security.
• Develop and execute test plans to validate performance, security, scalability, and recoverability. Report on findings and make recommendations for improvement.
• Provide second level support to the Firm’s legal and administration departments.
• Provide after-hours and on-call support for all systems as needed.
• Hybrid work schedule required.

3-5 years of hands-on experience in a Window server environment consisting of;

monitoring, supporting and troubleshooting; Familiarity with Azure Cloud Services

preferred.

Ability to troubleshoot and problem solve in complex IT environments.

Experience with planning, implementation, and documentation of tasks/projects in

assigned areas.

Excellent communication and customer service skills.

Education:

Bachelor's Degree required.

Applicable certifications preferred.

Known for its commitment to action and tangible results, Cozen O'Connor has rapidly grown to become one of North America's fastest-growing law firms. Offering full-service expertise in litigation, business law, and government relations, the firm serves a diverse clientele, including global Fortune 500 companies, growing middle-market firms, startups, and high-profile individuals. Founded in 1970, Cozen O’Connor has over 825 attorneys practicing internationally in 31 cities across North America and Europe. The firm is consistently ranked among the top 100 law firms in America and has received recognition from prestigious legal and business organizations such as Chambers & Partners, The American Lawyer, The Legal 500, and Best Lawyers. Cozen O'Connor is dedicated to excellence and strives to achieve the right results for its clients, no matter how complex or critical the legal challenges may be.

Cozen O’Connor is committed to fostering greater inclusion in the legal profession. We understand the organizational effectiveness that comes from welcoming and valuing differences within the firm, and we know that assembling a team with a breadth of perspectives and experience is necessary to provide the highest quality legal service. We encourage candidates to apply and join us in this effort.

Cozen O'Connor actively welcomes applicants who have previously left the workforce and are looking to return to their careers. Gaps in experience are not penalized.

Cozen O’Connor is an Equal Opportunity Employer, including disabled and veterans.

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