Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.
Location: Euclid - Automation
Employment Status: Salary Full-Time
Function: Information Technology
Req ID: 26890
Purpose
This role supports both general IT operations and a CMMC Level 2/ITAR-regulated environment. The analyst will operate two separate computing environments to maintain strict compliance boundaries. Responsibilities include resolving technical issues, coordinating with Summit 7 (external MSP), supporting compliance documentation, and providing end-user support and training.
Must be a U.S. Citizen (due to ITAR requirements).
Job Duties and Responsibilities
CMMC L2 / ITAR-Regulated Site Support
- Serve as the on-site liaison between internal IT and Summit 7’s managed services team.
- Ensure compliance with CMMC L2, DFARS, NIST 800-171, and ITAR requirements.
- Support endpoint management, patching, and vulnerability remediation in coordination with Summit 7.
- Participate in Change Control Board (CCB) processes and maintain documentation for SSP and POA&M updates.
- Assist with incident response tabletop exercises and evidence gathering for audits.
- Maintain strict separation of duties and access using designated secure systems and devices.
General IT Site Support (Level II)
- Provide advanced technical support for desktops, laptops, mobile devices, and peripherals.
- Install, configure, and troubleshoot software, operating systems, and network connectivity.
- Manage user accounts, permissions, and access controls.
- Support A/V and conference room equipment.
- Maintain IT asset inventory and coordinate with vendors for procurement and warranty claims.
- Document solutions and contribute to the internal knowledge base.
Qualifications
- Bachelor’s Degree in relevant field preferred
- 3–5 years of IT support experience (or 2+ with a relevant degree).
- Experience supporting secure or regulated environments (DoD, ITAR, NIST, etc.).
- Strong knowledge of:
- Microsoft 365 (Teams, OneDrive, Intune)
- Windows OS, Active Directory, Entra ID
- LAN/WAN networking, Wi-Fi/AP configuration
- Familiarity with tools like SCCM, ServiceNow, and endpoint protection platforms.
- Excellent communication, documentation, and customer service skills.
- Must be a U.S. Citizen (due to ITAR requirements).
Preferred Qualifications
- Experience working with or alongside managed service providers (MSPs).
- Knowledge of CMMC 2.0, DFARS 7012/7019/7020/7021.
- Certifications: Security+, Network+, CCP (Certified CMMC Professional), or equivalent.
Compliance and Security Expectations
- Must be a U.S. Citizen (due to ITAR requirements).
- Must follow strict data handling, access control, and documentation protocols.
- Will operate under a Shared Responsibility Matrix (SRM) with Summit 7.
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
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