Salary
$26.33 - $42.12 Hourly
$54,760 - $87,616 Annually
This position is a Pay Band 70
Posting Details
This posting may be used to fill multiple vacancies.
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
Our Vision
- Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
- We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
- Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
- Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
- Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
- Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Social & Community Services Coordinator III will:
- Provide clinical support within the provider support team;
- Function as part of a team that manages and analyzes critical incidents, provider and practitioner issues, billing concerns and clinical quality support;
- Work closely with the program and leadership teams in The Behavioral Health Services Division (BHSD).
How does it get done?
The Social & Community Services Coordinator III is responsible for:
- Responding to provider and practitioner inquiries about services, Medicaid enrollment and other behavioral health questions;
- Responding to constituent concerns from the public, the Governor's Office and other state departments;
- Managing and analyzing critical incidents;
- Developing a mortality and morbidity report that is conveyed to the provider network.
Who are the customers?
- Behavioral health providers and practitioners;
- New Mexicans seeking or already involved with behavioral health services.
Ideal Candidate
The Ideal Candidate has:
- A behavioral health license;
- Behavioral health knowledge evidenced in application;
- Experience with the New Mexico behavioral health systems;
- An understanding of critical incident and constituent concern processes.
Minimum Qualification
Bachelor's degree in Social Work, Psychology, Guidance and Counseling, Education,
Sociology, Criminal Justice, Criminology, and/or Family Studies/Services and four (4) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related
field and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Employment is subject to a pre-employment criminal background investigation and is conditional pending results.
Working Conditions
Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.
Supplemental Information
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Agency Contact Information: Erica N. Trujillo, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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