Disney Experiences

Job ID 10124442 Location Orlando, Florida, United States Business Disney Experiences

Job Summary:

About the Role & Team

“We Power the Magic!” That’s our motto at Disney Experiences - Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

The DX Technology & Digital team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!

The Senior Technical Project Manager is responsible for all aspects of project management for highly complex and strategically prioritized projects.

What You Will Do

• Drives execution and delivery of technical projects through full delivery life cycle ensuring project is delivered timely and on-budget.
• Works with engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on strategically prioritized projects and improve efficiency.
• Defines, optimizes, and manages Agile project management ceremonies and processes for large project teams. Manage hardware/software procurement of assigned projects
• Develops a program plan comprised of parallel projects and multiple project managers that collectively produce work that has significant business impact
• Monitors & adjusts program plan to respond to unplanned changes, ensuring program is progressing to meet business goals
• Creates governance practices and provides senior-level leadership oversight and control for the program
• Implements fiscal practices and controls, authorizing, recording, and reporting on program expenditures & ROI
• Develops infrastructure needed to support the program

Required Qualifications & Skills

• Minimum of 5 years of technical project/program management experience working with technical teams developing enterprise class solutions
• Technical aptitude:
  • Understanding of Cloud, APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development
  • Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping
  • Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
  • Deep understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)
  • Significant experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall
  • Excellent ability to understand architectural and technical aspects of projects
  • Excellent organizational, communication (written and verbal) and time management skills with attention to detail
  • Experience managing large budgets
• Tools:
  • Office productivity software, including Microsoft suite, Keynote, Smartsheet,
  • Project management software, including MyPPM (Clarity), MyJira
  • Reporting tools, including Tableau, PowerBI

Preferred Qualifications

• Technical project management experience
• Project Management Professional (PMP) Certification
• Experience in supporting large-scale, global software development programs
• Agile Certifications ie CSM; ACP; CPO; SAFe; LeSS

Education

Bachelor's Degree or equivalent relevant experience.

#DISNEYTECH

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.