Posted: Jun 24, 2025
Weekly Hours: 40
Role Number:200603599
Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn’t have imagined, and now, can’t imagine living without. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do.
APPLE INC has the following available in Elk Grove, California. Lead major incidents to resolution and deliver projects for Apple’s Manufacturing Data Collection Platform. Oversee the day-to-day operations and incident management of manufacturing data systems within the organization. Ensure the smooth functioning of data collection processes, resolve incidents promptly, and drive continuous improvement in the manufacturing data domain. Lead RCA (root cause analysis), document findings, develop and implement preventive measures to mitigate future occurrences. Analyze incident trends (MTTA, MTTR, support SOPs) and implement proactive strategies to improve system stability and performance. Collaborate with different departments and teams, including vendors and contract manufacturers, to support manufacturing operations – through both addressing the needs of external parties and ensuring they are meeting their contractual commitments. Validate the integrity of manufacturing data and identify areas for data quality improvement. Facilitate large conference calls and meetings across multiple time zones to coordinate incident response and crossfunctional collaboration. Work cross-functionally to identify and document standard methodologies and standard operating procedures related to manufacturing data management. Support the creation and maintenance of SOPs (standard operating procedures) for data collection, workflow tracking and reporting. Analyze platform KPIs (Kibana, Tableau, etc) to identify insights, trends and areas for improvement within manufacturing operations. Collaborate with teams to implement data-driven process improvements and optimize manufacturing data operations. Ensure data completeness, accuracy, and adherence to standard definitions across the manufacturing data ecosystem. 40 hours/week. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $138,181 - $181,100/yr and your base pay will depend on your skills, qualifications, experience, and location. PAY & BENEFITS: Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits: https://www.apple.com/careers/us/benefits.html. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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