Smith & Nephew

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Reporting to the GBPO – Master Data the role will have a significant and dual focus. The first is to support business process standardization across our enterprise in the areas of Master Data Management and Governance, and the second is to help support any ERP upgrades, specifically ensuring master data records are of quality status that is “fit for use” and properly controlled and sustained inside SAP instances.

This position is a P4 level

What will you be doing?

Template Design & Business Process Maps

• Support of the Master Data GBPO for Master Data on ERP migrations and deployments
• As a data steward, partner with Business SMEs (Citizens), Global Business Services and IT (Custodians) to develop requirements for the Master Data design, and ensure all requirements are met toward a standardized solution, ensuring the system and processes are fully compliant and validated
• Accountable for the Master Records (with emphasis toward SAP ECC6 MM, VM, etc) enrichment processes and associated efforts toward global harmonization, including the design and template activities and deliverables supporting the drive towards harmonization across the business
• Support the external system integrator in all activities relating to design, data, and quality delivery for the Master Data workstream. Holding the system integrator to account for this workstream.
• Support the implementation of all activities relating to the integration of processes and systems relating to their workstream space
• Implement all design decisions relating to Master Data workstream master data and support the data conversion and data archiving activities that follow from the data model design
• Closely manage and own the master data records that are integral to custom and relevant RICEFW (Reports, Interface, Conversion, Enhancements, Forms, and Workflow) with the absolute aim of keeping this to a minimum, to best practice and standard; all customisation will follow a standard escalation and governance approval process; provide guidance to leverage alternate, existing data repositories to support business need
• Manage and own all reporting needs for the master data workstream space and the overlap and interaction with our global reporting platforms, such as UDP.
• Ensure master data records inside the UDP have proper quality levels and controls to allow for self-servicing by Data Citizens
• Accountable for all deliverables and documentation associated with the Quality workstream, maintaining accuracy and relevance and strong revision control, and appropriate approval signoffs within the agreed project SLAs

Change Management

• Support the global program OCM methodology and process for the Master Data workstream
• Act as the “change agent” for the Master Data workstream
• Ensure design and deliverables are aligned with project objectives and global program objectives for the Master Data workstream
• Ensure any changes to attribute standards and governance are cross-functionally aligned and documented to sustain data quality and completeness
• Identify and escalate the resolution of change management and cultural issues
• Institute global, cross-functional communication and approval channels as a part of the BAU processes for attribute updates and introductions
• Utilize your deep understanding of SAP solutions to drive overall operational and delivery excellence
• Collaborate with the functional teams and stakeholders to understand and define business needs, partnering with IT teams to translate into requirements & propose solutions
• Author functional specifications for material master enhancements and configurations

Testing

• Generate test scripts and supporting script execution/documentation for the testing and regression testing scope for the Master Data workstream, including supporting all activities around ERP projects.
• Test and regression testing using the program designated tooling as the system of record, documenting as required to ensure proper system validation; specifically, System Integration Testing and User Acceptance Testing
• Oversee master data script execution and assist with System Integration Testing (SIT) and User Acceptance Testing (UAT), including troubleshooting during SIT/UAT and once in production
• Support the identification of super users for participating in the various test phases, training on the new system functionality as well as required tools such as HP-ALM and the GPO methodology for recording defects through to defect resolution

Training

• Support the global program training strategy and needs
• Train and support the Super Users in the localization of training material, and where necessary, support language needs
• Steward record enrichment and completeness aiding in problem resolution during implementation and Hypercare.

Management

• Steward, manage and optimize SAP Material Master data, ensuring accurate integration with manufacturing, purchasing, and production planning
• Steward change control processes for master data and governance processes to maintain record quality
• Work with and support the PMO in all planning activities
• Participate actively in the Design Authority and all escalation bodies
• Manage all status reporting and communication vehicles as designed and dictated by the global program PMO function for the Quality workstream
• Provide input and support for the relevant Steering committees
• Become an integral part of the master data workstream, supporting record stewardship and lineage in SAP and various interfacing systems

What will you need to be successful?

• Education: Education or related work experience in the functional area of work stream.
• Certifications: SAP Certifications in relevant modules (such as SAP MM and BOM maint).
• Agile Certification a plus.
• Experience: Minimum 3-5 years of data steward change management and governance responsibilities.
• Experience in Master Data Management including finance, operations, and supply chain.
• Demonstrated success in working with data teams and IT.
• Experience using Signavio a plus.
• Experience working with cross-cultural teams.
• Languages: Advanced English skills.
• Knowledge: Understanding of medical device industry material product structures and manufacturing stages.
• Strong project management skills, particularly concerning the organization, prioritization, and time management
• Competences: Strong process orientation, problem-solving, and troubleshooting skills.
• Ability to interface and partner with peers at multiple organizational levels.
• High degree of self-motivation and good communication and interpersonal skills.
• Demonstrated experience in performing under tight timelines, determining urgencies with little direction.
• Documentation capabilities as related to change management, governance and validation.
• Training skills, customer focus, teamwork.

You. Unlimited

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website.

Other reasons why you will love it here!

• Your future: stock purchase program, referral bonus, subsidy in transport and food, recognition program.
• Work/Life Balance: Extra days off, birthday off, voluntary hours.
• Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave.
• Flexibility: Hybrid work model (for more professional roles), flexible schedules.
• Training: Training program, unlimited learning.
• Extra perks: employees association, and more…

#LI-HYBRID

Stay connected and receive alerts for jobs like this by joining our talent community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our new website and learn more about our mission, our team, and the opportunities we offer.