#CA-PS
Under general supervision of the Office of Research (OR) IT Operations Manager, participate as part of the Operations Team providing IT support for system, service, and application administration to over 200 OR staff located on and off-campus. Operate as a skilled professional, with in-depth understanding, to independently install, configure, tune, upgrade, maintain hardware and software and provide technical support for supported systems. Plan, design, test, debug, implement, maintain, secure, troubleshoot and document systems and processes in accordance with client and/or department timelines, standards, and guidelines. Report, research, troubleshoot and resolve problems and support requests for Windows, Mac and Linux computer systems, data network infrastructure services, websites and their associated software and hardware. Perform compatibility testing, long-range planning and research of system hardware and software. Provide computer security consulting, implementation, and investigation pursuant to the UC Davis Cyber-Safety Program. Purchase IT-related software and hardware and maintain and update asset inventory. Serve as backup support to the Database and System Administrator. Collaborate with OR IT Development, Reporting and Project teams as required.
This is an essential position. Regular on-site presence is mandatory. A hybrid working environment is supported.
May occasionally work outside of normal business hours.
Apply By Date
7/7/2025 at 11:59pm
Qualifications
Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position
Preferred Qualifications
Key Responsibilities
Department Overview
The Office of Research (OR) is charged with advancing the research mission of the campus, which includes services and resources that enhance research and other creative endeavors, relationships with government and industry, policy compliance, and oversight of an infrastructure of organized research. The OR oversees over 22 organized research units, special research programs and projects, and central facilities with approximately 1,119 employees, $137 million in annual expenditures across multiple fund sources, and annual recharge income activity of $22 million. The OR also administers the campus' research support programs of approximately $2.7 million annually. The central administration units of OR (Business and Finance, Human Resources, Innovation Access, Institutional Review Board, Interdisciplinary Research Support, Marketing and Communications, OR Technology, Office of Corporate Relations, Research Compliance and Integrity and Sponsored Programs) are comprised of approximately 167 employees.
POSITION INFORMATION
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
Physical Demands
Mental Demands
Work Environment
UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Employee is personally responsible for following health and safety guidelines/instructions. Required to wear protective clothing and respirator in circumstances that require personal protection from infectious disease. May use protective equipment such as safety glasses, shoes, clothing, gloves, etc. May work in a dusty and odorous environment created by the nature of various animal species and their related needs; work with dander and hay. Position may, at times, require employee to work with or be in areas where hazardous materials and/or infectious diseases are present. Work in environment with temperature, noise, and airflow parameters required for data center operations. Work flexible schedule and occasional evenings, weekends and holidays, usually on short notice, based on workload demands to maintain systems, respond to service disruptions, and emergency outages. Due to the mission critical services provided by this department, this position will work alternate or extended hours as needed to meet peak workloads. Travel to and from client sites on and off campus.
Special Requirements – Please contact your recruiter with questions regarding which activities apply by position
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging
At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks
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