Arizona State University

Job Profile:

IT Project Specialist 2

Job Family:

IT Project Management

Time Type:

Full time

Max Pay – Depends on experience:

$100,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary Range: $80,000-$100,000 per year; depending on experience

Academic Enterprise Communications (AE Comms) is seeking a talented UX/UI Designer with a strong user research mindset to join our team. In this pivotal role, you will be instrumental in creating compelling, user-centered digital experiences that align with our brand and strategic communication goals. You will apply your expertise to designing interfaces that effectively present and facilitate interaction with AI-generated content and AI-powered tools. If you're a creative problem-solver passionate about understanding user needs, translating them into intuitive designs, and growing your expertise at the intersection of design, user psychology, and emerging AI technologies, we encourage you to apply.

Essential Duties:

• Design user-centered experiences for various digital platforms, including websites and specialized interfaces for interacting with AI-powered content and tools.
• Create wireframes, user flows, prototypes, and high-fidelity UI designs using industry-standard tools like Figma, ensuring designs are intuitive, accessible, and responsive across devices.
• Conduct and contribute to user research efforts, including interviews, usability testing, surveys, and analysis of user behavior data to inform design decisions and identify areas for improvement.
• Analyze user journeys and behavior patterns, identifying friction points and recommending design solutions to optimize user experience and engagement.
• Collaborate closely with content strategists, AI/ML Developers, AI Content Curators, and marketing leads to ensure cohesive and impactful user experiences across all initiatives.
• Utilize analytics and A/B testing platforms to validate design hypotheses and iterate on experiences, providing insights into user behavior and engagement.
• Present research findings and design recommendations clearly and concisely to cross-functional stakeholders.
• Advocate for accessibility, responsive design, and UX best practices throughout the design process.

Desired Qualifications:

• Proven experience conducting qualitative and quantitative UX research, demonstrating an ability to gather and interpret user insights.
• Proficiency in leading design and prototyping tools (e.g., Figma, Sketch, Adobe XD).
• Familiarity with research and analytics tools (e.g., Clarity, Hotjar, Usertesting, Google Analytics).
• Demonstrable interest in Artificial Intelligence (AI) and its applications in user experience, with a foundational understanding of how users might interact with AI-generated content or AI-powered features.
• Excellent communication, presentation, and collaboration skills, particularly in cross-functional teams.
• Experience designing for complex systems or interactive tools.
• Basic understanding of AI concepts, machine learning workflows, or prompt design.
• Familiarity with principles of human-AI interaction (HAI) or designing feedback mechanisms.
• Understanding of front-end development constraints and how design translates into code.
• Knowledge of WCAG accessibility standards.
• Experience working in higher education, nonprofit, or mission-driven environments.

Working Environment:

• You’ll be based in the lively, collaborative environment of the Centerpoint Building on ASU’s Tempe campus—but your day-to-day will often take you across all ASU locations, connecting with students where they live, learn, and thrive. AEComms embraces flexible work arrangements, including hybrid schedules and alternative hours, in accordance with ASU policies. Please note that this role is not eligible for full-time remote work.

Department Statement:

Reporting to the Assistant Vice President of Academic Enterprise Enrollment within the Office of the Executive Vice President and University Provost, the role of the Academic Enterprise Communications team is to execute multi-channel communications strategies that help the university achieve its goals related to student enrollment, retention and academic reputation.

The team is committed to the ideals of the ASU Charter, and is passionate about the role it plays in helping advance the academic agenda of a National Service University. We pride ourselves on being collaborative partners across the university and we value teammates who are creative and proactive problem-solvers. We aim to accomplish our goals in a hard-working yet positive and flexible environment where everyone contributes and feels valued. We are not afraid of experimentation and strive to bring inspiration from outside of higher education into our operations.

We respect the role of data and use quantitative and qualitative testing to drive our decision-making. We operate under a results-focused work environment where flexible, hybrid and remote work arrangements may be approved. We measure individual results equally by the progress each teammate makes toward their goals as well as the impact they make on the culture of the team.

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Mesa/Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$8512.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

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