Baltimore County Government

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in the Department of Housing and Community Development.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s) or license(s) to your application. Unofficial Copies are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Definition of Responsibility

Under direction of the Deputy Director of the Department of Housing and Community Development (DHCD) performs comprehensive administrative functions and manages services for the department to ensure the efficient operation of the office. Acts as liaison between DHCD and internal and external staff to assure operational functions are meeting goals and expectations of the department. Provides administrative support to the Deputy Director.

Essential Duties

• Operates the front desk and manages client and public relations in the reception area or through public inquiries via phone or email.
• Manages day-to-day operations of the department and office logistics, including client and public relations, facilities, and support services including IT, vendor management, and special projects as assigned.
• Assist with payroll processes, including collecting and reviewing timesheets for accuracy and completeness and ensuring compliance with Baltimore County time, absence, and leave policies and procedures at the direction of human resources.
• Assist with Baltimore County’s single audit in coordination with DHCD HR and DHCD Fiscal.
• Serves as primary contact for inventory management and procurement which includes the purchasing of office equipment and supplies, event, or promotional supply items at the allotted budget and in coordination with DHCD Fiscal.
• Serves as primary contact for property management and overseeing general office maintenance which includes scheduling periodic cleanout of refrigerator, copy room, etc.
• Create and implement department-wide operational strategies, plans and procedures including the department’s Standard Operating Procedure policies and practices in accordance with County policies, procedures and federal, state and local laws.
• Oversees Record Retention Policy to ensure DHCD is in compliance with requirements at the direction of the Deputy Director and recommend systems enhancements.
• Assist DHCD HR with Succession Planning initiatives and knowledge retention by creating a central repository for DHCD procedure and policies on a SharePoint site.
• Supports the Deputy Director with the COOP Plan by creating and maintaining updated evacuation procedures.
• Upholding safety and creating incident reports where appropriate in collaboration with DHCD HR. Ensure safe working conditions and provide safety training on relevant office safety procedures policies and regulations.
• Manage conference room calendars and resolve conflicts where needed.
• Maintain and update email distribution lists, staff phone directory. Picking up, sorting and distributing all office mail, Fed Ex, and parcel deliveries, as well as implementing and communicating the process for staff to pick up large mail items.
• Maintain, edit, and update the master floorplan and seating chart for the department.
• Coordinate department-wide virtual monthly meetings and in-person annual staff meetings.
• Coordinate new employee onboarding with DHCD HR and the hiring manager. Provide training to new employees on office procedures.
• Coordinate in house activities, like “Bring your child to work” day, decorate for the holidays, etc. Design and implement employee engagement events with the committee to boost morale, inclusion, and overall team spirit.
• Provide support at community meetings, such as the County Budget Hearings and other agency tabling events.

Examples of Other Duties

• May represent the department at hearings or other official proceedings, meetings and conferences, or on committees.
• Perform other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this classification. They may not include all of the duties of each position in this classification. Each position in this classification may not be required to perform all of the duties listed.)

Qualifications

Required Qualifications

Graduation from an accredited college or university with a bachelor's degree, preferably in business, public administration, or a related field.

Must have 2+ years professional experience in operational management and administration.

(Additional professional or administrative experience may be substituted for the education on a year-for-year basis equivalent to graduation from a four-year college or university.)

Knowledge, Skills, and Abilities (Entry Level)

• Knowledge of principles of public administration.
• Knowledge of the principles of governance.
• Excellent organizational, communication, and project management skills.
• Proficiency in office software and office principles.
• Ability to understand and apply Baltimore County personnel law, rules and regulations, policies and, procedures, and memoranda of understanding.
• Skilled in evaluating and revising operations and procedures in response to organizational change.
• Strong interpersonal and communication skills and the ability to work professionally and effectively with a wide range of constituencies in a diverse community.
• Ability to establish and maintain effective working relationships with others.
• Ability to manage multiple tasks and prioritize effectively and have an attention to detail.
• Ability to handle confidential material with discretion.

Proof of Licenses, Certifications, and Education

Applicants are required to submit proof of licenses, certifications, and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail or deliver documents to:

ATTN: Operations Manager (Housing and Community Development) Non-Merit

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You must attach your transcript(s) or license(s) to your application. Unofficial Copies are acceptable.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions

The work of this classification is essentially sedentary but will include the operation of office equipment and occasional walking, standing, or other limited physical activities.

This position is not a hybrid position and requires 100% in office.

Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Paid Leave

Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

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