Amazon

DESCRIPTION

As a Middle Mile Network Design PM you will focus on developing and optimizing strategic network design solutions across the MX fulfillment network. The role involves leading complex, cross-functional initiatives to improve network efficiency, cost effectiveness, and delivery speed. The candidate will be responsible for developing long-term network strategies while balancing operational constraints, cost implications, and service level requirements. This position sits at the intersection of technology, operations, and customer experience, requiring a strategic mindset to optimize the entire fulfillment ecosystem.

Key job responsibilities

• Lead strategic initiatives to enhance fulfillment network design and performance.
• Analyze data to identify bottlenecks and optimization opportunities in the fulfillment network, focused on customer experience, delivery speed and cost.
• Develop product roadmaps for network design solutions and innovations.
• Collaborate with operations, business, and logistics teams to implement improvements.
• Define and track key performance metrics (KPIs) for network efficiency.
• Create and maintain documentation for network design processes and standards.
• Drive continuous improvement in delivery speed, accuracy, and cost efficiency.

A day in the life

A day in the life of a Network Design PM might include, but it is not limited to:

• Review overnight network performance metrics.
• Check for any critical escalations or system issues.
• Lead network design initiatives with multiple stakeholders.
• Present network expansion proposals to senior leadership.
• Discuss ROI projections and implementation timeline for network changes.
• Track and solve inquiries from other stakeholders regarding network design, speed, coverage and performance initiatives.

About the team

We are the Fulfillment Experience team! Fulfillment Experience (FX) performs a centralized function supporting the MX Operations with data, plans, and required systems set up, taking care of the full flow of a customer order. FX team’s responsibilities scope covers: Network Strategic Design, Network Transportation Planning, Program Management and External Fulfillment (EF)/Reverse Logistics Operations. Our goal is to develop a supply chain network that delivers customer orders in time, at the fastest, lowest cost, and most reliable way.

BASIC QUALIFICATIONS

• 2+ years of program or project management experience
• 2+ years of industry work experience
• Bachelor's degree or equivalent
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document
• Experience in a highly analytical, results-oriented environment with cross functional interactions

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.