Amazon

DESCRIPTION

THIS ROLE CAN BE BASED IN LONDON, MUNICH, PARIS, MILAN, MADRID, BERLIN, BARCELONA & LUXEMBOURG.

Have you ever ordered a product on Amazon websites and wondered how it got delivered to you so fast, and what kinds of systems & processes are running behind the scenes to power the whole operation? If so, this role is for you.

The EU Speed team is part of EU Supply Chain, Transportation Planning & Operational Excellence (STEP) organization which goal is to optimize the EU end-to-end transportation and transfer network for DEA, Speed, Cost and Carbon Intensity, through all phases: design, planning and execution. EU STEP also manages the EU Commercial Carriers portfolio.

As part of the EU speed team, our main objective is to offer the right speed, for the right customer on the right selection in the most cost-efficient manner.

• Operations is at the heart of the Amazon customer experience. Each action we undertake is on behalf of our customers, as surpassing their expectations is our passion.
• We improve customer experience through continuously optimizing the complex movements of goods from vendors to customers throughout Europe.
• We are focused on Amazon most complex problems, processes and decisions. We work with fulfillment centers, transportation, software developers, finance and retail teams across the world, to improve our logistic infrastructure and algorithms.
• We are obsessed by rethinking our advanced end-to-end supply chain to make our deliveries even faster. Our overall mission is simple: we want Amazon to be the place where our customers come to get goods delivered the next-day.

Key job responsibilities

You will be responsible for accelerating the speed of deliveries across EU countries, including expansion countries.. This is a role for an exceptionally talented person, with high energy and courage, passionate about delivering concrete improvement for our customers, and that want to achieve that using data.

The role includes 60% of stakeholder/project management skills and 40% analytical activities.

Innovation & Stakeholder/Project management:

• Use and share your insights with partner teams, to influence/build a roadmap of project to accelerate speed of deliveries in your country
• For the most complex and ambitious opportunities, quickly launch new pilots, and build scale-up business case with benefits, bottlenecks, risks and resources required
• Lead regular business review with partner teams to monitor the progress of projects in the roadmap. Help into removing bottlenecks
• Consolidate progress into crisp and concise data-driven status updates. You will own reporting to Amazon senior leadership (VP-level)

Data Analytics:

• Deep dive complex data (>10TB) to uncover actionable insights for known and unknown problems
• Use data to control/audit if our supply chain is behaving as expected, and automate the identification of improvement opportunities among dozens of dimensions

BASIC QUALIFICATIONS

• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience in program or project management
• Experience working cross functionally with tech and non-tech teams
• Experience in defining and implementing process improvement initiatives using data and metrics
• Experience in supply chain
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.