Title: Inside Sales Rep
Location: SLC, UT (on-site)
Pay: 50,000 - 55,000
Schedule: M - F with 1 Saturday every 5 weeks.
Duties and Responsibilities:
- Own a part of the region booking freight and managing customer commitments
. Market Balance - Abiltiy to learn customer shipping trends and market surges
- Coordinates with customer managers to promptly schedule pickup and delivery appointments
- Contributes efforts with fleet managers and planners to ensure OTP
- When required will handle customer communication
- Works in reporting and scorecard management with customer manager oversight - Tender acceptance metrics
- Supports with Problem identification and development of improvement plans to ensure that CR England meets customer requirements.
- Constant communication with extended coverage to ensure customer requirements are known and pending items are followed up on through the night and weekends.
Working Relationships: Customers, OTR operations teams (Fleet Management, Planning, Service), Billing, Sales, Drivers
Dimensions: This position will report directly to the Operations Manager for National Division
Knowledge, skills, experience & education: Customer Service Management experience, account ownership and development, strong organizational skills.
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