Atlantic Health System

The Application Systems Analyst III plays a key role in delivering advanced support for software upgrades, implementations, and ongoing maintenance. This individual serves as a Subject Matter Expert (SME) on complex projects and initiatives, representing the team with a high level of expertise. The role requires a deep understanding of the Epic application and associated operational workflows, along with a solid grasp of the clinical policies, procedures, and constraints relevant to the supported environment. This position specifically supports the Epic Inpatient Orders Team application.

ESSENTIAL FUNCTION/RESPONSIBILITIES

• Partners with key clinical and operations staff to assist in the development of efficient workflows
• Lead analysis of workflows, system details and technical issues associated with the Epic IP Orders Application
• Scopes multiple major and minor enhancements in accordance with ISS standards and best practices
• Analyzing new functionality and recommends how it should be used to prioritize and implement requested changes to the system
• Troubleshooting problems and questions from end users. Provides support of daily and ad-hoc requests.
• Drives changes and makes recommendations to leadership regarding ISS processes, change management and operational workflows
• Solving highly complex problems and develops solutions to tasks or projects which may be unique, using judgment and initiative
• Perform system build and maintenance in the Epic IP Orders application
• Involved in multi-team and integrated solution development

In addition:

• Problem Solving
• Demonstrates advanced troubleshooting and resolution skills. Serves as an escalation point and subject matter expert. Collaborates with analysts as needed.
• Technical Skills
• Applies in-depth knowledge of PCs, peripherals, servers, and networks to resolve complex, multi-layered application issues.
• Communication
• Communicates clearly and effectively with peers, management, and customers. Leads during escalations, facilitates change management, and adheres to email etiquette.
• Implementation
• Coordinates with vendors and internal teams for software implementations, upgrades, and optimizations. Actively contributes to cross-functional IT projects.
• Prioritization
• Manages time, tasks, and multiple projects independently and efficiently.
• Documentation
• Maintains clear, concise documentation for support tickets, system tasks, and audits. Recommends improvements and follows organizational policies.
• Customer Support
• Provides timely, effective support. Builds strong customer relationships and aligns solutions with business needs.
• Teamwork & Collaboration
• Works independently and under pressure. Collaborates across teams with minimal supervision.
• Leadership
• Mentors peers and represents the team in meetings, embodying PRIDE values.
• Drive
• Self-motivated and decisive. Prioritizes tasks and small projects with minimal oversight.

Education and Training:

• Bachelor’s Degree in Healthcare Administration, Public Health, Healthcare Informatics, Mathematics, Computer Science, or a related healthcare field; or equivalent experience.
• EpicCare Inpatient Procedure Orders certification required.
• ITIL Foundation certification preferred (or must be obtained after hire).
• Design and configuration experience in Epic Clinical applications preferred.
• Experience building Orders, Order Sets, and Preference Lists required.
• Familiarity with Med Rec and EKG workflows.
• Strong organizational and time management skills.
• Demonstrated creative thinking and proactive problem-solving abilities.

Experience:

• Minimum of 3 years in information technology or a relevant area within healthcare.
• Hands-on experience with Epic Inpatient Orders build and configuration.
• Experience with Epic Releases, Upgrades, and Data Courier.
• Experience with change control processes.
• Comprehensive knowledge of clinical practices and principles.
• Proven ability to gather and analyze information from multiple sources to develop efficient workflows.
• Skilled in process analysis, current/future state workflow mapping, and gap analysis.
• Strong communication skills, with the ability to collaborate effectively with clinicians, operational leaders, and IT teams.
• Prior healthcare experience preferred.

Project Management Skills:

• Ability to manage small to medium-scale projects using introductory project management methodologies.
• Adheres to ISS project management protocols and standards.
• #LI-AW1

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Morristown Medical Center, Morristown, NJ
• Overlook Medical Center, Summit, NJ
• Newton Medical Center, Newton, NJ
• Chilton Medical Center, Pompton Plains, NJ
• Hackettstown Medical Center, Hackettstown, NJ
• Goryeb Children's Hospital, Morristown, NJ
• CentraState Healthcare System, Freehold, NJ
• Atlantic Home Care and Hospice
• Atlantic Mobile Health
• Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
• Best Places to Work in Healthcare - Modern Healthcare
• 150 Top Places to work in Healthcare - Becker's Healthcare
• 100 Accountable Care Organizations to Know - Becker's Hospital Review
• Best Employers for Workers over 50 - AARP
• Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
• One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine
• One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
• Official Health Care Partner of the New York Jets
• NJ Sustainable Business

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.