JOB DESCRIPTION:

ABOUT ABBOTT

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

WORKING AT ABBOTT

At Abbott, we believe that access to high-quality, trusted branded generics is essential to the success of patients’ treatment all over the world. That’s why our business brings value to its patients and customers through deep localization and a growing portfolio of high-quality established pharmaceutical products. As the leader in branded generics, we serve the people in emerging markets across the continuum of their lives. We commit our talent and enthusiasm to earn our customers' trust by providing innovative, affordable medicines and healthcare solutions.

MAIN PURPOSE OF THE ROLE

The Key Account Manager (KAM) is responsible for managing both conventional (public/private hospitals, clinics) and non-conventional (small clinics, pharmacies, NGOs, CBOs, MOH projects) channels. This role is critical in driving commercial expansion and sustainable business growth for Abbott’s Rapid Diagnostics (ARDx) portfolio in Vietnam. The KAM will align activities with public health initiatives and support pre- and post-launch product strategies.

MAIN RESPONSIBILITIES

Strategic & Operational Responsibilities

• Develop and execute strategic account plans to meet sales goals and expand market presence.
• Build and maintain strong relationships with key stakeholders across both conventional and non-conventional channels.
• Conduct market research to identify new opportunities and customer needs.
• Support the deployment of self-test and rapid diagnostic products in non-traditional settings.
• Align with national/global health initiatives (e.g., HIV, TB, Hepatitis) to drive channel-specific growth.
• Collaborate with marketing to develop and implement promotional strategies and tools.
• Provide training and technical support to distribution partners and internal teams.
• Monitor market trends, competitor activities, and customer feedback to inform business strategies.

Internal Systems & Compliance

• Ensure compliance with Abbott’s Corporate Policies, Code of Conduct, and Anti-Corruption Policy.
• Maintain accurate records and reports aligned with internal systems and regulatory requirements.

Customer & Stakeholder Engagement

• Maintain professional conduct with internal and external stakeholders.
• Build and manage relationships with NGOs, KOLs, and public health organizations.
• Forecast demand and support implementation of NGO/CBO projects.

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

Work Experience

• Minimum 8+ years in the healthcare industry (diagnostics, medical devices, pharmaceuticals).
• Proven experience in public health, pharmacy chains, and NGO operations.
• Strong commercial acumen and ability to identify and capture new opportunities.

Professional Skills

• Strategic thinking and project management.
• Strong communication and negotiation skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in data analysis and market forecasting.

Behavioral Skills

• Leadership and initiative.
• Customer-focused mindset.
• High attention to detail and organizational skills.

Language Skills

• Fluent in Vietnamese and English (written and spoken).

Computer Skills

• Proficient in Microsoft Office and other business-related software.

MINIMUM EDUCATION REQUIRED

• University degree in Biology, Pharmacy, or Medicine preferred.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

ID Infectious Disease

LOCATION:

Vietnam > Ho Chi Minh City : Me Linh Point Tower

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

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