TEKsystems

Description

We’re looking for a dependable and customer-focused IT Support Analyst to provide on-site technical support one day per week, preferably Mondays during first shift. This part-time role is ideal for someone who enjoys troubleshooting, supporting end users, and delivering hands-on technical assistance in a professional environment.

What You’ll Do

• Provide first-level support for hardware, software, and network issues
• Assist users with desktop systems, mobile devices, Google Workspace, and video conferencing tools
• Troubleshoot and resolve technical problems or escalate them to the appropriate IT personnel
• Document solutions and contribute to internal knowledge sharing
• Coordinate equipment repairs and replacements with minimal downtime
• Install and configure IT equipment at user locations
• Support business-critical applications and ensure timely resolution of service tickets
• Maintain awareness of IT projects and align support efforts accordingly
• Troubleshoot network-related issues (e.g., computer and printer connectivity) and escalate when necessary
• Act as a technical resource and IT business partner to internal users

What We’re Looking For

• Associate degree in a technical field or equivalent experience
• At least 2 years of IT support experience in a business environment
• Strong troubleshooting skills with Windows 10, hardware, and network connectivity
• Familiarity with Google Workspace, Microsoft Office, and help desk ticketing systems
• Excellent communication skills and a customer-first mindset
• Ability to work independently and manage time effectively
• Willingness to occasionally work evenings or weekends if needed

Preferred Skills

• Experience supporting both standard and non-standard business applications
• Knowledge of printer and peripheral troubleshooting
• Ability to explain technical concepts to non-technical users clearly and professionally

Pay and Benefits

The pay range for this position is $21.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Santa Clarita,CA.

Application Deadline

This position is anticipated to close on Jul 7, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.