HealthPartners

The Sr. Value Based Care Project Manager is responsible for managing major projects and multiple mid/small size projects to enhance patient care and outcomes in a value-based care environment. This position will serve as the organizer, facilitator, planner, problem solver and coordinator of resources to manage all aspects of a project, with direct accountability for project execution. This position will engage key stakeholders in the development of recommendations based on collective input, observations, data and analysis while providing overall leadership to the project team(s) to accomplish project objectives within a given period of time. Strong understanding of value-based care, operations, and clinical or technical expertise is required to design and drive projects to sponsor satisfaction.

This position will focus on the support and implementation of remote patient monitoring, the integration of technology within Epic to support value based care strategies, and leveraging risk methodologies to understand patient populations. This position supports and partners closely with IT and operations across ambulatory, inpatient, and the health plan.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
  • Bachelor’s degree in healthcare, business administration, or related discipline.
  • Requires 7 or more years of experience in the health care industry
  • 5 years of demonstrated project management experience
  • Education requirements may be substituted with related work experience
• Licensure/ Registration/ Certification:
• Knowledge, Skills, and Abilities:
  • Ability to think about and manage projects strategically while understanding the individual needs and dimensions of multiple departments
  • Demonstrates leadership capabilities
  • Strong data analysis, data presentation, and problem-solving skills
  • Demonstrates organizational and time management skills
  • Demonstrates interpersonal and relationship building skills with the ability to present effectively to all audiences including frontline teams, executive leaders, and groups
  • Demonstrates ability to work with multiple customer demands in a fast-paced environment
  • Demonstrates ability to effectively communicate and work with multiple levels of the organization to influence change
  • Demonstrates ability to work autonomously, with a great deal of self-initiative focused and exercise good judgment to make independent decisions
  • Ability to deal with ambiguity and drive for clarity with a sense of urgency when appropriate
  • Effective presentation, verbal communication and written communication skills
  • Adept at researching topics: gathering, assessing, and presenting complex topics
  • Expertise utilizing Microsoft Tools (e.g. Outlook, Work, Excel, Visio, and PowerPoint)

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
  • Master’s degree in health care, business, or related field.
• Licensure/ Registration/ Certification:
  • Project management or process improvement certification
• Knowledge, Skills, and Abilities:
  • Process improvement training and implementation experience in a healthcare setting
  • Understanding of value-based care models, quality improvement, and reimbursement structures
  • Understanding foundational value-based care strategies and tactics
  • Return on investment evaluation experience

ESSENTIAL DUTIES:

1. (65%) Project Management – Leading, Executing, and Evaluating

• Leads complex and strategic value-based care initiatives/projects across the HealthPartners’ Enterprise focusing on major projects and multiple mid/small size projects.
• Develops, coordinates, facilitates, organizes and oversees project plans for value based care initiatives; remediating issues, identifying and coordinating resource needs, identifying risks and ensuring projects meet timeline and budget requirements.
• Partners with executive leaders to scope work, establish performance goals, provide project status, present results, and remove barriers
• Partners with senior leaders, management, physicians, and front line teams to understand business needs, create recommendations based on input, observations, and data and analysis, and implement change across Healthpartners’ service areas.
• Analyzes operational systems and data and analytics to identify improvement opportunities.
• Drives to and delivers high quality solutions to stakeholder satisfaction
• Fosters communication, cooperation, and builds consensus between key stakeholders and all people involved in a project
• Partners with leaders and project teams to ensure appropriate standards, technologies, training, and measurements are developed and implemented for monitoring project success and long-term sustainability

1. (20%) Coordination of Value Based Care Projects Across the System

• Consults, makes connections and coordinates project work and initiatives across the HealthPartners’ Enterprise
• Consults and/or advises care group operational and technical business partners and project teams regarding value-based care initiatives to inform on deliverables, interdependencies, and data insights to ensure collaboration and connection across and between service lines, departments, and project teams.
• Ensures value-based care project requirements and best practices are integrated into project planning for entities and systems across the HealthPartners’ Enterprise
• Monitors and reports on progress of multiple projects across the system to ensure milestones and timelines are being met
• Acts as a change agent in development, planning, implementation and measurement of value-based care strategies and initiatives.

1. (10%) Value Based Care Team Strategic System Collaboration

• Participates in system wide collaboration with interdisciplinary teams across the HealthPartners’ enterprise including, VBC core team, contracting, data ops and health informatics, health plan, finance, Epic, and others to maintain knowledge of the value-based care model, opportunities for improvement, and industry best practices
• Shares and incorporates value-based care best practices and strategies into project work plans, goals and deliverables.

1. (5%) Other

• Participates in various committees, task forces, projects and quality improvement work, as needed and assigned.
• Performs other duties as assigned
• Job description rankings/percentages are intended to reflect normal averages over an extended period of time, and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.

ORGANIZATIONAL EXPECTATIONS:

Values

All colleagues are expected to live our values:

Excellence: We strive for the best results and always look for ways to improve.

Compassion: We care and show empathy and respect for each person.

Partnership: We are strongest when we work together and with those we serve.

Integrity: We are open and honest, and we keep our commitments.

Additional Expectations:

• Complies with safety instructions, observe safe work practices, provides input on safety issues, and promotes a safe work environment.
• Maintains regular and timely attendance.
• Protects confidentiality.
• Demonstrates participation in and support of the organization's Corporate Integrity Program by participating in compliance-related education and training and complying with the organization's policies and procedures.
• Timely completion of all mandatory education and organizational requirements (i.e., licensure/certification, Employee Health and Wellness requirements, annual training, etc.)

POPULATION SPECIFIC COMPETENCIES:

Yes

No

Does this employee have direct patient contact?

X

LEADERSHIP RESPONSIBILITY:

The senior value-based care project manager collaborates with individual contributors, leaders, and teams across the organization to define, develop, execute, and measure multiple projects across the HealthPartners’ Enterprise. They will convene the appropriate leaders, clinical team members, shared services team members, and VBC core team (finance, contracting, data ops, etc.) to execute projects and initiatives and lead the teams to consensus. This position will have broad latitude over multiple service areas across the organization in directing and influencing the work and use of resources to achieve the objectives for value-based care. They will operate with a high degree of independence in the development and execution of agreed upon strategies and the evaluation of a project’s success and outcomes.

Critical Job Demands

Section 1: Place an “X’ next to ONE of the terms that best describes the frequency for each of the Critical Demands.

Critical Demands

N/A

0%

Rare

1-5% (Up to a 1/2 hour)

Occa

6-33% (1/2 hour to 3 hours)

Freq

34-66% (3 to 5½ hours)

Cont

67-100% (5½ to 8 hours)

Standing - Remaining on one's feet in an upright position at a work station without moving about.

x

Walking - Moving about on foot.

x

Sitting - Remaining in a seated position.

x

Squatting - Assuming or maintaining a crouching position with the knees bent.

x

Reaching - Stretching out or extending to touch or grasp.

x

Lifting - Raising or lowering an object from one level to another (includes upward pulling).

x

Carrying - Transporting an object, usually holding it in the hands or arms, or on the shoulder.

x

Pushing/Pulling – Exerting force upon an object so that the object moves away/towards from the force.

x

Handling/Fingering – (includes typing, computer work, gripping, grasping, and pinching)

x

Section 2: Place an “X” next to ONE of the terms that best describes the Strength Rating for this job classification which is expressed by one of five terms: Sedentary, Light, Medium, Heavy, and Very Heavy.

X

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Medium Work.

Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work.

Note: During any patient handling task, if any caregiver is required to lift more than 35 lbs. of a patient’s weight, assistive transfer devices should be used for the transfer.

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

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