Four Seasons

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

Banquet Supervisor

Banquet Supervisor provides an enjoyable, expertly served beverage or dining experience for large dinners, receptions and events conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.

Responsibilities:

• Ability to offer guests of events an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standard of excellence for quality, professionalism and friendliness.
• Having superior knowledge and efficiently the sequence of service for all events.
• Ability to serve and clear food and beverage items in an unobtrusive and professional manner.
• To be well versed with all Food and Beverage offerings in the function spaces and be also to confidently discussed other F&B areas with guest confidently.
• Ability to train all new employee in accordance with the standard training manual.
• Ability to ensure all opening and closing side work duties assigned are completed
• Supervise the function rooms in the absence of the manager/assistant manager.
• Handle and resolve all guest concern and inform management immediately.
• Promote a positive and healthy working environment within the department and the division.
• Inspect all physical aspects of the function spaces and action accordingly.
• Ability to be vigilant throughout service and ensure efficient service throughout the event anticipating every guest needs.
• Ability to respond properly in any hotel emergency or safety situation..
• Ability to perform other tasks or projects as assigned by hotel management.

Qualifications:

• Excellent personal presentation and interpersonal skills.
• Good knowledge in food and beverage, knowledge in wine will be an advantage.
• Excellent reading, writing, and oral proficiency in English language.
• Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs.

What We Offer:

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary employee meals

Note : for Indonesian nationality only

The management level for this position is:

Operations - Supervisor