Concord Hospitality Enterprises

Job Details

Description

We are hiring a Breakfast Attendant (PT Only)

Love serving others? Making someone smile? Great at giving restaurant and entertainment advice as well as directions in your area? The hotel concierge is an important role at any full service hotel in providing the guest with the total “Guest Experience.” You are the go-to person the guest will come to for ideas on how to make their visit the most it can be…and you – armed with the knowledge of the areas best expected attractions – makes their stay memorable for years to come

The Role:

• Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
• Monitor club lounge for seating availability, service, safety, and well-being of guests.
• Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Schedule:

Weekdays 5AM-10AM

Weekends 6AM-10AM

Responsibilities:

• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, 401K, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Salary: $19.00 - $23.00 per hour.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.