Serves as an Operations Supervisor in an enroute facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers.
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Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area.
Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.
The Operations Supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.
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Candidates must show specialized experience. Specialized experience is defined as:
1) Must have held an FAA 2152 FG-14/FV-J or above regional or headquarters position for at least 1 year (52 weeks);
OR
2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher graded work;
OR
3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility. NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels. In addition to the qualifications listed above for MSS positions, the chart on MSS positions will be used to determine which career level applicants are qualified to make application.
Candidates will be evaluated on four "Managerial Selection Factors". Managerial Selection Factors: Candidates must provide separate narrative responses to address his/her experience in MWP Selection Factors 1 through 4. In the text box following each Leadership and Management Dimensions, please provide a brief explanation of your possession of the applicable Leadership and Management Dimension. Include the name, title, organization name, and phone number of at least one reference that can be contacted for further verification of your level of capability.
Applicants who fail to address the Leadership and Management Dimensions on-line will be disqualified.
Eligible candidates will be evaluated based on Human Resource Policy Manual (HRPM), Volume 1: Employment Policy Chapter EMP-1.39.
Not applicable.
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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Program/Career Progression assignment. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility.
Interview Policy: Some, all or none may be interviewed.
Position is covered under P.L. 92-297 for early retirement purposes.
Requirements for Physical Certificate: The person selected for this position must maintain medical clearance.
Requirement for Security Clearance: Selection and placement are contingent upon waiver or completion of satisfactory security requirement.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
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You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
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Faxed, mailed or e-mailed applications cannot be accepted.
This is an open continuous announcement:
Once your application is in 'Submitted' status, you may receive employment consideration for 12 months from the date of the submission of your application or until a new vacancy announcement for the register is established, whichever comes first. To extend the period of eligibility for an additional 12 months, you must access your application, review and/or update responses to the questionnaire and 'Submit' your application. Please note, each time that you re-submit your application to the vacancy announcement, it overwrites your original submission and extends consideration of your application for twelve months from the date of the most recent submission.
Submitting an updated application allows you the opportunity to provide the most up-to-date information concerning your education, training, and experience. It also assures that selecting officials receive the most current information.
Your application must be in a 'Submitted' status in order to be referred. Only applications in a 'Submitted' status at the time a referral list is generated will be eligible for referral. Referral lists can be created any time after the announcement has opened.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Amendment Date: 02/03/2025
Amendment Note: Approval to reopen. Position exempt from hiring freeze. Updated salary and locality to reflect 2025 rates.
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Brenda K. Yee
Phone
1 (718) 553-3453
Brenda.Yee@faa.gov
Address
Federal Aviation Administration
AEA Regional HR Services Branch
1 Aviation Plaza, Room 207
AHF-N610
Jamaica, NY 11434
US
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
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