C Spire

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customer’s lives. It’s a challenging goal, but we have a winning team that is looking to grow.

This role includes operation, maintenance, and performance of the wireless voice and data and fiber transport networks. This position may be filled as a level I, II, or III depending on experience.

Responsibilities:

What You Will Do

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

For all positions, your duties would include:

Perform routine ground inspections and preventative maintenance on cell sites, fiber transport cabinet and building locations, and vehicles while complying with all safety standards.

• Identify and evaluate hazards that cannot be easily resolved and determine a course of action with supervisor or manager approval.
• Utilize test gear and procedures to integrate and repair cell site network hardware (base stations, microwaves, battery systems, antenna systems, etc.).
• Demonstrate a working knowledge of telecom technologies and TCP/IP strategies.
• Use test equipment (digital multi-meter, antenna/line sweep gear, spectrum analyzer, etc.) to identify and repair transport backbone and infrastructure electronics.
• Clearly communicate troubleshooting techniques and resolve complex network issues.
• Work independently or lead technicians on site. Create/assign work orders and supervise contractors to ensure standards.
• Install Ethernet, VoIP, GPON, OC-n services. Splice and install fiber and copper connectors.
• Work with the NOCC and other departments to maintain and enhance fiber and wireless networks.
• Coordinate maintenance/service work with the NOCC.
• Collaborate with Optimization Engineering to resolve voice/data performance issues.
• Perform additional duties as assigned.

This position is an exceptional introduction to network field operations, as there is plenty of room to grow and learn from outstanding individuals in the field. From Network Field Technician you will have a perfect springboard into all areas of C Spire and develop robust career skills.

Qualifications:

What You Will Bring

As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external candidate experience. To support our field operations team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

In addition to that, we require for Technician I:

• Minimum 2-year technical degree with emphasis in electronics.
• Minimum 2 years’ experience in telecommunications preferred.
• Equivalent military training or experience may be substituted.
• Aptitude to learn and troubleshoot software and connectivity issues.
• Knowledge of relevant technologies such as Nokia/Ericsson CDMA/EVDO/LTE, routers, test standards, and related equipment.

In addition to that, we require for Technician II:

• Minimum 2-year technical degree with emphasis in electronics (4-year degree preferred).
• Minimum 4 years’ experience in telecommunications.
• Equivalent military training or experience may be substituted.
• Specialist understanding of TCP/IP.
• Experience with relevant platforms and test standards as listed above.

In addition to that, we require for Technician III:

• Minimum 2-year technical degree with emphasis in electronics (4-year degree preferred).
• Minimum 8 years’ experience in telecommunications.
• Equivalent military training or experience may be substituted.
• Expert knowledge of TCP/IP and associated IP architecture solutions for cell sites.
• Experience with relevant platforms and test standards as listed above.

What You Will Gain

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:

• Competitive Compensation Package
• Blue Cross Blue Shield Health Insurance
• Tuition Assistance Programs
• Complimentary Wireless Service & Device*
• 401k Match
• Teladoc Telemedicine
• WellBeacon Wellness Program
• Paid Talent Referral Opportunities
• Tailored learning paths for every position

Physical Requirements and Working Conditions

Must be able to lift 65 pounds unassisted and possess sufficient dexterity and mobility to work with various test equipment and hand tools. Must be agile enough to bend, stoop, crawl, and work outdoors for extended periods and on a ladder. Must be able to work evenings, weekends, and holidays in an on-call/emergency environment. Ability to drive for extended periods of time in all types of weather. Travel required. Must have a valid driver’s license and be insurable.

• Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.