Are you ready to shape a better tomorrow?
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
The Project Delivery Manager is entrusted by the Project Board in leading project delivery within agreed constraints and tolerances.
The primary purpose of this role is to lead the project team to successfully deliver the agreed projects within the tolerances of scope, time, cost and quality, accounting for both risks and benefits accrued. The project outputs, must be capable of achieving the intended business outcomes and benefits.
Achievement of the target outcomes requires being attentive to the Voice of the Customer, establishing and applying appropriate governance, collaboration and, commitment to excellence.
Roles and Responsibilities
Project Delivery Management Responsibilities:
Project Operations Management
Creates – and where appropriate, obtains relevant approvals – and manages in accordance to change governance, project products as follows:
Management: Project Mandate /Brief, Benefits Review Plan, Project Initiation Document, Project Plan (including Schedule, Budget, Quality, Resource Plan etc. as applicable to the project), Product Descriptions, Work Packages
Reports: Highlight Reports, End Stage Reports, End Project Reports, Others as required, such as Exception, Issues, Lessons, Follow-on Actions Recommendation Report etc.
Logs: Action Log, Dependency Log, Risk Log, Assumption Log, Issue Log, Lesson Log
Takes overall responsibility for, and manages the delivery of project products, undertaking corrective action(s) where and when required
Establishes the procedures relevant to the project – such as risk management, exception management, project monitoring and control, configuration management, and others
Escalates deviations from agreed project tolerances to the Project Board
Authorises commencement of work – internally and externally – within agreed project authority and tolerances
Performs the Team Manager and Project Support role unless advised otherwise
Implements and /or ensures compliance to change management strategies as required for the project, including strategies for quality, configuration management, communication etc.
Project Communications Management
Creates and maintains the Project Stakeholder Management Strategy and Plan
Leads project communications with internal and external project stakeholders
Leads (and facilitates, where required) interactions with the Project Board and /or its members, as well as other key stakeholder groups as appropriate
Communicates the procedures relevant to the project – such as risk management, exception management, project monitoring and control, configuration management, and others – to project team and other interested stakeholder(s), e.g. vendors
Manages the information flows between the directing and delivering levels of the project.
Project - People Leadership and Management
Establishes the behavioural expectations of the project team in alignment with AIA’s Operating Philosophy and Principles
Leads and motivates project team members, including from third-parties, such as vendor personnel
Actively facilitates and participates in developing project team members, such as goal-setting, coaching, and performance management.
Portfolio and /or Programme Coordination
Collaborates with Portfolio and /or Programme Management in ensuring that effort and spend are not duplicated across the Portfolio, and in managing above-project dependencies
Prepares the Project Benefits Review Plan in coordination with Portfolio and /or Project Management
Provides inputs when required in managing strategic risks, assumptions, and issues at the Portfolio and /or Programme Management level
Extends other form of support as required and within means, such as in facilitating benefits realisation etc.
Reviews outcomes, identifies and implements improvements to the project Framework, including possible introduction of contemporary technology to automate repeatable, well-documented processes and tasks.
Delivers factually accurate artefacts in a timely manner to enable informed decision-making by senior stakeholders as required
Minimum Job Requirements:
Required Education and Experience:
Bachelor’s degree in Information Technology, Business, or related field
10+ years of project management experience, with at least 4 years in a senior delivery role.
Proven track record in delivering large-scale technology projects with experience in the Infrastructure domain
Successful in managing contributions from all support functions essential to program delivery (Legal, Regulatory, Risk, Contract Management, Vendor Management, HR, Facilities, Business Continuity and the like)
Experience in developing a program Business Case, navigating the program financials and communicating the same to stakeholders at all levels
Experience with and exposure to IT lifecycle management, asset management, and enterprise IT environments.
Required Skills:
Excellent leadership, communication, and stakeholder engagement skills.
Strong general and project management skills such as planning, analytical and problem-solving, attention to detail, and able to deliver (and deliver through others) independently under minimum supervision.
Good knowledge of tools and techniques for effective program management
Capable of managing third-party vendors and remote contributors.
Advantageous Education, Experience or Skills:
Postgraduate qualification(s)
Familiarity with ITIL practices and service transition.
Proficiency in project management tools (e.g., MS Project)
Project and /or programme management certifications such as PRINCE2®, PMP®, AgilePM®, backed up by a track record of successful application of at least one of these
Build a career with us as we help our customers and the community live healthier, longer, better lives.
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