Senior QA Manager, Global E-Commerce

TikTok

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our quality assurance engineering team is responsible for keeping an e-commerce ecosystem stable, secure, and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok. What You'll Do: - Build the Global E-commerce QA System and US QA Team: Lead the creation and development of a comprehensive quality assurance system for global E-commerce, and establish the QA team in the US, including Quality Assurance Engineers (QA Engineer) and Software Development Engineers in Test (SDET). - Hands-On Involvement: Have a deep understanding of business logic and system architecture. Actively participate in test execution for various projects, mastering testing processes, testing techniques, and tools. Provide guidance to new team members for a quick ramp-up. - Project Delivery and Management: Oversee quality management throughout the project lifecycle. Develop and implement test plans and strategies, identify and mitigate risks, standardize project processes, and manage and review defects. - Team Building: Recruit team members, set team goals, and coach team members. Document and share best practices and methodologies. - Quality System Construction: Identify critical quality risks and efficiency bottlenecks. Research and implement effective solutions to enhance system quality. - Stakeholder Collaboration: Establish efficient and trusting relationships with stakeholders to ensure smooth cooperation.

Qualifications

Minimum Qualifications: - Bachelor's degree or higher in Computer Science or a related field from an accredited and reputable institution. - 5+ years of experience managing a QA team. - Proven expertise in project quality management, with a strong background in testing technology and sound technical judgment. - Demonstrated success in team coaching and developing effective methodologies. Preferred Qualifications: - Extensive experience in e-commerce or tech industry. - Highly self-motivated with a quick learning ability. - Exceptional skills in collaborating and communicating with multinational and cross-functional teams. - Strong ability to manage concurrent tasks and deliver efficient work output.

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Confirmed 13 hours ago. Posted 7 days ago.

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