RMIT University

Overview:

RMIT University Commitment

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

Why RMIT University Vietnam?

RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 125th globally and 10th in Australia in QS World University Rankings 2026. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers

Your role

The Administration and Projects Officer will be the main contact between the Career, Industry Relations & Alumni and students, staff, and external stakeholders. The primary responsibilities of this position are to perform and coordinate Hanoi Career Centre’s administrative and project activities and provide logistics support to unit events and activities. The role is also responsible for procurement and finance for the unit.

Report to: Manager, Career Development & Industry Relations; Careers, Alumni & Industry Relations, and will work closely Administration Officer HCMC

Key Accountabilities

• Based in the Hanoi Careers Office, address enquiries from students, visitors, lecturers, and university staff, providing solutions and referring where necessary with regards to enquiries relating to career development services via phone, email, social media and face to face contact.
• Approve job postings on Careers Online Portal and provide technical support for students and industry partners for the Careers Online Portal.
• Publish accurate and well written posts on social media and student intranet.
• Schedule department meetings, room bookings; travel arrangements; assist with various day-to-day activities, such as photocopying and scanning; purchase of stationery and office equipment; tracking taxi receipts and other ad hoc tasks. Liaise with the Communications team to book digital signage for events and book appointments for students with Career Consultants.
• Prepare contracts, sponsorship agreements, process payment vouchers and payment requests for Hanoi. Record all contracts and other required documents. Manage contracts and working hours of Job Shop Assistants and Project Assistants.
• Provide logistics, marketing, project coordination and administrative support during department events such as Careers Festival Week; Industry Networking/ Appreciation Night, International Learning Tour, Accessibility Design Competition, Internship Fair; Recruitment Day; Personal Edge and alumni activities in Vietnam.
• Liaise with suppliers and research new merchandise to promote events and to create brand awareness of Careers & Industry Relations.
• Maintain frequent and effective communication with Careers, Industry Relations and Alumni staff in Saigon South to ensure consistent practices and procedures across locations.
• Organise and maintain records, data, and filing for the Careers & Industry Relations including monitoring budget, expenditure and tracking event costs.
• Analyse expenditure versus budget and clarify reasons for under or over-spend; forecast the budget for all cycles.
• Document and maintain Careers & Industry Relations’ procedures, as required.
• Undertake any other duties as required by the Manager.

Key Selection Criteria

• A Bachelor’s degree in a relevant discipline (Arts/Business)
• At least 2 years of experience in providing administrative, project and customer service support.
• Ability to effectively handle high volume customer enquiries.
• Ability to maintain discretion and confidentiality of department related matters and student information.
• Excellent customer service approach to students and internal and external stakeholders; ability to develop and sustain productive relationships with students and other customers or stakeholders, and support less experienced staff to do the same.
• Commitment to continuous improvement and shows initiative.
• Ability to build and maintain effective and diplomatic relationships in a culturally diverse environment utilising strong interpersonal skills.
• Ability to work effectively with both Vietnamese and international colleagues, students, and external stakeholders. Excellent written and verbal communications skills.
• Demonstrated administrative, organisational, planning and database management skills.
• Ability to prioritise workload in order to meet deadlines and service expectations
• Skilled in the use of information technology including Microsoft Office and other applications.
• Ability to display appropriate behaviours in line with the position and RMIT Values.

Additional Information

• Contract duration: 12 months
• Highly competitive gross salary
• Annual leave: 1 day per working month
• Accident Insurance 24/7
• Free use of onsite sports and fitness facilities
• Library on campus and online - access to the RMIT Australia online library

English Proficiency

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 5.5 (or equivalent Linguaskill 150).

To be eligible for this position, you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.

To Apply

Please submit your CV, cover letter, qualifications, ID, and address your suitability for this position by clicking on the ‘Apply’ button.

Important Notice

• Please ensure your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
• For any questions or support, feel free to reach out to our Talent Acquisition team at employment@rmit.edu.vn

#RMITVietnam

Applications Close:

13 thg 7 2025 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us