Job Title: Quality Engineer

Job Description

The Quality Engineer is responsible for providing essential quality support to the division, focusing on complaint investigation, resolution, and reporting. This role involves assisting with routine product evaluations, setting basic quality standards for both in-process and finished product inspections, and supporting the QA team in product testing, documentation, and vendor qualification activities.

Responsibilities

• Investigate customer and sales force complaints, ensuring accurate investigations and timely closures, while providing replacements, credits, or RGAs as required.
• Notify sales representatives and customers regarding investigation results.
• Run monthly or quarterly complaint trend reports per SOP.
• Coordinate stock checks and rework of products as needed in response to complaints.
• Identify actions required to prevent further complaints and initiate manufacturing and supplier corrective action reports.
• Follow up to ensure corrective actions are implemented.
• Coordinate or perform inspections of new products or products from new vendors at branches and factories.
• Build appropriate product documentation (e.g., Device Master Records) in compliance with regulations to support Design Control and Risk Management activities.
• Create and maintain inspection procedures.

Essential Skills

• Quality assurance
• Audit
• ISO standards
• Quality audits
• Validations
• NCR (Non-Conformance Report)
• Root cause analysis
• Medical device industry knowledge

Additional Skills & Qualifications

• BS Degree in a relevant field
• 3-5 years of experience in quality engineering
• 1 year experience with validation processes
• 1 year experience with audits

Work Environment

This position requires work in both an office and manufacturing setting. The role operates during the 1st shift, with typical hours from 8 AM to 5 PM, Monday through Friday.

Pay and Benefits

The pay range for this position is $33.00 - $33.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hartland,WI.

Application Deadline

This position is anticipated to close on Jun 30, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.