$16.91 - $25.37 Hourly
$35,181 - $52,772 Annually
This position is a Pay Band 40
The New Mexico State Police Communications Bureau provides 911 dispatching services to New Mexico State Police and various partnering agencies throughout the state. It provides emergency and non-emergency service response to the citizens and visitors of New Mexico. We have three Communications Centers across the state where dispatchers receive, evaluate, and transmit information via telephone and multi-channel radio that frequently involves emergency and critical situations affecting human welfare and safety. This position is based in Albuquerque, New Mexico.
If you are currently (PST) Certified, please apply for the Dispatcher II, Certified (DPS #18386) position currently posted (Job ID: 155838).
Looking for a rewarding career serving your community? The dispatcher position is a critical communication point for emergency and non-emergency calls. It supports various first responder agencies such as Law Enforcement (LE), Emergency Medical Dispatch (EMD), and the Fire Department (FD) in communicating accurate and timely information. Being an emergency dispatcher carries a weight of responsibility and dedication that extends beyond the required skills. The work dispatchers do is incredibly challenging and indispensable as the first point of contact when responding to people in need of assistance.
This position receives emergency and non-emergency calls, understands the caller's needs and prioritizes calls according to urgency and importance. Emergency dispatchers report and relay incidents such as accidents, fires, and other emergency situations to law enforcement agencies, first responders, safety personnel, and other appropriate parties. They operate a complex multi-channel communications system and provide support services.
This essential work assists New Mexico State Police, other first responders and partnering agencies as well as aids the Citizens and visitors of New Mexico.
The ideal candidate is empathetic, able to remain calm and composed in emergency situations and whose strengths include:
information as well as complete assignments with a high level of accuracy with strict time constraints
pressure
working professionally with law enforcement and first responders
High School diploma or equivalent.
To be considered for an interview, applicants must take a 5-minute audio typing proficiency test (through the NM Department of Workforce Solutions - America's Job Center NM offices). The audio typing proficiency score must be at least 35 net words per minute (WPM). Applicants: Be prepared to produce your audio typing proficiency score/certificate by the closing date of this job posting or by uploading it in this application. Pre-employment background check, fingerprints, and drug screening are required and conditional pending results. Continued employment is contingent upon remaining felony free. The hired candidate must have a valid driver's license and will complete and pass the state's Defensive Driving Course within 6 months of their hire date. The hired candidate must show Public Safety Telecommunicator (PST) certification through the NM Law Enforcement Academy (LEA) or accredited satellite academy within one year of their hire date.
Work is performed in 24/7 Law enforcement office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and telephone usage with extended periods of sitting. Irregular hours, overtime, swing shifts, graveyard shifts, weekends and/or holidays shifts are required. Minimal travel may be required.
Do you know what Total Compensation is? Click here
Agency Contact Information: Stefanie Ortega, (505) 548-0955. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
This position is not covered by a collective bargaining agreement.
Read Full Description