Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest your talents in us, and we’ll return the compliment.
Job Description:
The IT Asset Management Administrator is responsible for the full lifecycle management of hardware and software assets (licenses) and maintaining the assets inventory. The IT Asset Management Administrator uses an assessment management system to track, manage, analyze, and evaluate software licenses and hardware assets and their allocation across the company. This role reviews, processes, and monitors hardware and software requests submitted by users and regularly reports the status of these requests.
Additionally, this role manages the processing, monitoring, and reporting of software license needs. This role provides expertise and guidance for procedures and best practices in tracking the life cycle of IT assets and licenses. This role also ensures assets and license usage meets but does not exceed justified business needs.
Duties and Responsibilities
- Maintains IT assets using a centralized IT Asset Management database/repository of IT hardware and software assets, equipment, and licenses.
- Manage software assets related to the ITAM lifecycle for assigned portfolio of products/services and geographies, working towards consistent global coverage and responsibility.
- Leads and coordinates cross-functional activities to develop and maintain an accurate and complete asset inventory for reporting across the organization.
- Manages the information regarding licenses, warranties, and service agreements for the organization's hardware and software.
- Monthly reporting of all IT hardware and software assets.
- Performs regular audits of the organization's IT assets.
- Leads and executes asset management lifecycle activities from requisition through disposal.
- Assists with onboarding and offboarding process.
- Adjusts excess licenses as needed with software licensing terms.
- Monitors procurement and deployment of software and other IT-related assets.
- Ensures that project/department milestones/goals are met while adhering to budgetary constraints.
- Procures all end-user hardware requests.
- Directs and oversees the deployment of hardware and software assets to ensure established procedures are followed.
- Defines and develops IT asset management standards and best practices.
- Develop and implement policies and processes to control and maintain assets.
- Drives the development and implementation tracking and reporting of improvements.
- Oversees the PC Lifecycle, including the planning process for asset acquisition, replacement, and disposal.
Requirements:
- Expert proficiency in English (C1 or C2 levels – speak, read, write).
- Strong communication skills.
- Professional demeanor with the ability to conduct meetings with external vendors
- Previous experience in an IT asset management role preferred but not required
- Post-secondary degree strongly preferred
- Excellent organizational skills and attention to detail
- Experience with documenting processes and procedures.
- Proficiency with data management
Additional Requirements:
- Must be consistently available during core business hours of Monday – Friday, 7:00am – 3:30pm Central, to assist with global coverage.
- This is a hybrid role (100% remote is not available), our employees work on average 2-3 days per week in our Heredia office. Also, we require (1) in-person interview in Costa Rica.
As a global organization, Datasite knows that diverse perspectives are essential to our success. We’re committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.
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