Digital Operations Transformation Consultant

Apex Systems

Job#: 2078398

Job Description:

Position: Transformation Consultant

Line of Business/Team: Digital Banking / Digital Agile Operations

Duration: Contract to FTE

Location: Mostly Remote, 1-2 days/week on-site in Downtown Toronto

Timeline: 1-2 Video Client Interviews week of 6/23!

Start Date: Likely 7/7 or 7/14

Required: 5-7+ years of experience in business transformation, Agile ceremonies/lifecycle, executive presentations, process mapping/optimization, technically savvy, skilled in managing product roadmaps, backlogs, etc. in Jira

Job Description Summary

The Consultant, Transformation, is a key member of the Digital Agile Operations team, accountable leading and accelerating key operational transformation activities, mapping out our change management strategy and ensuring sustainment of our business transformation. This role has a major focus on business process optimization/standardization, continuous improvement and change management. This candidate will be successful in their role by forging strong partnerships with a wide variety of stakeholders of all levels across organizations.

What youll be doing

You will be supporting the Digital Agile Operations team and responsible for:

  • Leading key operational transformation initiatives including but not limited to; communicating delivery standards, documentation management and sustainment, and elevating the way we operate across the Delivery & UX organization and how we partner with our Digital Technology counterparts
  • Leading much of the change management and continuous improvement exercises working closely with leadership to identify opportunities and drive change to help drive operational effectiveness within team
  • Driving a sustainable and repeatable change management strategy and ensuring success for all team members to minimize change fatigue

How youll succeed

  • Delivery Governance and Optimization - Stay up-to-date with industry best practices. Ongoing optimization of delivery processes including driving priority on focus areas with an emphasis on implementation and sustainment. Implement a monitoring and governance strategy through baseline and feedback loop, to ensure areas of improvement have direct and positive impact to our employee experience, collaboration and culture.
  • Team Player and Leadership – Act both collaboratively and autonomously. You will contribute to the creation of the Digital Agile culture, Digital delivery operating model and solutioning for assigned portfolios. You will work with your peers in the Digital Product delivery leadership team and partners from across the enterprise to ensure we are operating with world-class delivery efficiency, and driving Agile, lean and collaborative practices.
  • Communications and Stakeholder Management – Exceptional communication is beyond the words we use. Using the art of communication, lead each conversation with curiosity and empathy. Working closely with stakeholders across teams and disciplines to facilitate effective conversations, and dissemination of information. Consistently build new relationships and serve as an active collaborator and partner to those we work with.

Who you are

  • Youre digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • You act like an owner. You thrive when youre empowered to take the lead, go above and beyond, and deliver results.
  • Youre passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • You are a bold and accountable leader. Youre passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

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Confirmed 18 hours ago. Posted 6 days ago.

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