Western Digital

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK™, and SanDisk® Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

The Staff/Senior Engineer (Quality System) in Quality Assurance Engineering plays a critical role in leading Quality Management System (QMS) execution at Western Digital Sarawak (SWK) Operations. This position represents SWK in the Global IMS team, working alongside site representatives from EHS, BCMS, and relevant management teams to ensure compliance and alignment with global standards.

Key responsibilities include managing the document control and calibration systems, ensuring effective planning, functionality, and maintenance across SWK operations. The role also oversees the Change Control System, ensuring that materials, processes, equipment, and products adhere to both site-specific and global procedures. Additionally, the Staff/Senior Engineer leads the global IMS Internal Audit System implementation, covering ISO 9001, ISO 14001, ISO 45001, and ISO 22301, while driving corrective and preventive actions for any non-compliance.

Beyond quality system execution, the individual is responsible for Internal & External Part Number creation and maintenance, ensuring seamless tracking and integration within the organization. A critical part of this role is identifying and mitigating functional business risks, helping to maintain operational integrity at the highest possible level. Through structured processes and strategic oversight, the Staff/Senior Engineer (Quality System) contributes to the continuous improvement and compliance of SWK operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implement ISO requirements to ensure continued certification – Plan, organize, and implement all ISO activities which include:
• Coordinate, conduct, and prepare for IMS Management Review.
• Coordinate, conduct, and prepare for IMS Internal Audit.
• Prepare for ISO9001 and IMS Audit materials.
• Responsible for the set-up, maintenance, and improvement of the Document Control System, Calibration System, site 8D system, and IMS new hire orientation training.
• Assist coordination for external ISO9001 and IMS Certification and supports the ISO14001, ISO45001, ISO22301 & RBA certification.
• Lead auditor for Internal Quality Audit and IMS internal auditor.
• Support and maintain the Quality On-line System - collaboration with the global team e.g. document control system (Agile HDD+), calibration system, KMS-8D System, AMS, FMEA, Management Review System & Change Management System (CMS).
• Assist coordination for the IMS Functional Committee meeting.
• Hold authority to approve / reject e-Cal system, PCN / Agile system and internal audit 8D submission in the system if it does not meet the requirement.
• Responsible for the internal and external part number creation and maintenance in Western Digital SWK operation.
• Accountable for the Quality System KPI results.
• Responsible for the health and safety of the individual at the workplace.
• Support/conduct cross-site IMS audit in another Media / Substrate site.
• Assist in ensuring the functional business risk (in the area of assigned responsibility) is adequately identified and mitigated at the best possible level.
• Any other projects / tasks assigned by supervisor.

Qualifications

REQUIRED:

• PhD, Master's, or Bachelor's degree in Engineering Technology (Quality Engineering), Quality Management, Industrial Engineering, General Engineering, or a closely related field.'

PREFERRED

• Experienced in Quality Management System, Quality Tools, 8D Problem Solving Methodology, Six Sigma Methodology.

SKILLS

• Proficient in computer literacy (E.g., Excel/Word/Power Point, Power BI, video editing application).
• Strong communication skills, assertive, and able to work with all levels of employees within the organization, and strong leadership skills.
• Knowledge in ISO9001 QMS. Knowledge in ISO14001, ISO45001, ISO22301, and RBA Standards will be an added advantage.

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Western Digital has received reports of scams where a payment is requested on Western Digital’s behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digitals Ethics Helpline or email compliance@wdc.com