GHD

Job Description

Who are we looking for?

We have an immediate opportunity available for a Finance Manager, Products and Platforms.

The Finance Manager, Products and Platforms provides financial and commercial leadership to the Products and Platforms Region leadership, and Project Managers to improve the overall performance of the business.

This position will provide proactive financial management by working collaboratively with the Products and Platforms leadership team to optimize performance and drive business outcomes in accordance with GHD’s strategic and financial performance objectives. They work in conjunction with the business to support profitable growth and help ensure the conduct of the business is in accordance with GHD’s policy and procedures. The Finance Manager is responsible for managing the project services team for their Region which works with project managers on all aspects of project accounting including setup, invoicing, etc. They are supported by an experienced Project Services Analyst Manager who manages the daily affairs of this team.

This position is open to most Canada GHD office locations. GHD supports a hybrid work model.

In this diverse role you will:

• Actively participate as a member of the Products and Platforms Region Leadership Team to help continue to the Americas high performance.
• Member of the Products and Platforms Regional leadership team actively contributing to leadership and delivery of business plan objectives and aligning operations with corporate strategy.
• Provide advice on key commercial and financial factors to enable informed business decisions.
• Maintain and update the SaaS Profit & Loss (P&L) model in TM1 on a monthly basis.
• Maintain the milestone revenue recognition model to ensure accurate performance tracking.
• Develop and maintain an ARR/MRR forecast model to track sold but unearned revenue.
• Produce monthly reports on Net Revenue Retention (NRR) and customer churn.
• Calculate and analyze Customer Acquisition Cost (CAC), Lifetime Value (LTV), and CAC Payback Period.
• Conduct product margin analysis across product lines and services.
• Report on cloud infrastructure costs, software expenses, and capital expenditures.
• Support budgeting and forecasting processes.
• Track and report on core SaaS financial metrics (e.g., Magic Number, Rule of 40, Gross Margin).
• Evaluate current pricing models and identify underpaying customers.
• Collaborate with the product team on pricing, packaging, and bundling strategies.
• Benchmark company performance against SaaS industry standards for revenue, cost, and growth.
• Analyze utilization metrics and customer churn trends.
• Support contract renewal processes and implement price increase strategies. Proactively monitor and identify key business risks, recommend and implement actions to mitigate these to optimize business and financial performance.
• Deliver insights and improvement options through the delivery, review and analysis of financial reports and KPIs for key business stakeholders.
• Presentation, in a variety of forms and forums, of results and performance against KPIs including insight into impacts on results and improvement opportunities for various stakeholders.
• Recommend required actions with an aim to improve project and Products and Platforms Region financial performance; take corrective actions, as required.
• Monitor long and short-term business trends, identify specific business improvement opportunities and lead innovative recommendations for improvements.
• Provide analytical review and strategic input into a variety of business matters to ensure informed decision making, including commercial guidance for major bids, panels and projects including (as required) negotiation, processes and reporting.
• Responsibility to drive target levels of working capital through driving timely invoicing and effective oversight of debt collection, in conjunction with the Collections Team.
• Support the half year and fiscal year end audits related to revenue recognition.
• Compile annual Products and Platforms Region financial budgets, KPI targets and requested reforecasts in partnership with the business.
• Increase commercial awareness with our Leaders, leadership teams, Business Group Leads and Project Managers independently and often in collaboration with GHD's Project Management Office leads.
• Directly support our business development activities via pricing & commercial reviews, generally as part of our Tender review/approval process.
• Other financial assistance to the Americas CFO, the Global Practice Director, Products and Platforms and/or other stakeholders that may arise from time to time.
• Responsible for supervising the client billing procedures of the Region. Responsible for the performance management and hiring of the employees within that department. Assist Business Group Leads and Project Managers to identify cost overruns in order that variations may be requested and invoiced in a timely manner.
• As required, provide analysis for due diligences on potential mergers and acquisitions and assist in integration planning and systems transfer.
• Actively participate as a member of the Americas Finance Leadership Team to promote Americas wide initiatives and knowledge sharing and collaboration with Finance Managers of other Regions.
• Ensure compliance with the financial procedures of the organization.
• Provide leadership and direction for the Finance team – identify and manage performance measures. Lead, train, develop and motivate the Finance team to partner with stakeholders and provide financial support, guidance and advice in a manner easily understood by non-financial professionals.
• Identify, and as appropriate, lead the implementation of and improvement in GHD finance processes and initiatives.

Experience and knowledge required:

• Bachelor’s degree in accounting or equivalent number of years of experience, plus 15+ years of accounting/business operations experience.
• CPA designation or MBA.
• Demonstrated experience and success in a finance leadership role; proven leadership with financial system and analytics and delivering commercial outcomes.
• Commercial strategic thinker with strong financial acumen and the ability to challenge.
• Strong communication and analytical skills to be able to articulate financial data in a non-technical manner and vice-versa. Experience as a liaison between the functional and strategic communities. Strong presentation skills and comfort level with presenting to groups at all levels.
• Able to influence others, good negotiating skills.
• Customer service focused with the ability to connect with operational staff to demonstrate value added from finance partnerships.
• Results oriented.
• Able to manage business outcomes with planning and prioritizing workload.
• Excellent project management, analytics, and consulting skills; the ability to interpret data and tell a story.
• An energetic, forward-thinking and creative individual with high ethical standards, a lead-by-example style that promotes a positive, team-based environment.

Preferred:

• Experience in the A/E professional services sector.
• Experience with BST (project accounting system).
• Fluency in French or Spanish.
• Proven experience in SaaS financial analysis, FP&A, or a similar role.
• Strong understanding of SaaS metrics and financial modeling.
• Proficiency with TM1, Excel, and data visualization tools (e.g., Power BI).
• Experience with revenue recognition principles and subscription-based business models.

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.

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About Us

Take on some of the world’s toughest challenges - with GHD supporting you every step of the way.

We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact.

See where your commitment could take you with GHD.

Our Pledge to You

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.

That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today.

See where your commitment could take you.

That’s the #PowerOfCommitment

Who we are

GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents.

The Power of Commitment is our brand promise. It’s what makes us different. We are bound to our stated vision and determination to address humanity’s most urgent needs: to make water, energy and urbanisation sustainable for generations to come.