University of Mississippi Medical Center

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:

• Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.
• You must meet all of the job requirements at the time of submitting the application.
• You can only apply one time to a job requisition.
• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license. You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:

R00043618

Job Category:

Professional and Technical

Organization:

SER-DIS-Clinical Informatics

Location/s:

Jackson Medical Mall

Job Title:

Epic Informatics Trainer - Clinical Informatics

Job Summary:

Plans, analyzes and assesses individual and/or organizational information system training and development needs which develops individualized skills, enhances productivity and quality of work, and increase individual and organizational performance to achieve business results. Coordinates, designs, and conducts responsive complex training and educational programs for information systems or user personnel. Supervises, evaluates, and/or provides functional guidance to assigned subordinate personnel or personnel assigned on a temporary or intermittent basis.

Education & Experience

Education and Experience Required:

Degree (Associate's or Bachelor's) and two (2) years of work-related experience (i.e. healthcare, clinical practice, information technology, accounting, finance, revenue cycle, clinical informatics, Epic application build/optimization, or education/training).

Certifications, Licenses, or Registration Required:

Epic certification or accreditation in at least one module (e.g. ASAP, Cadence, Willow, etc.). If not certified, must be obtained within 6 months after date of hire.

Preferred Qualifications:

Registered Health Information Administrator (RHIA), Certified Associate in Healthcare Information and Management Systems (CAHIMSS), or Certified Professional in Healthcare Information and Management Systems (CPHIMMSS) a plus.

Knowledge, Skills & Abilities

Knowledge of training methodology. Knowledge of customer service standards and procedures. Knowledge of computer systems, equipment, and applications. Knowledge of technological trends/developments. Verbal and written communication skills. Teaching and facilitation skills. Ability to determine training objectives. Ability to design, develop, implement, and evaluate training plans, curricula, and methodology. Ability to conduct and/or facilitate information system training and instruction. Ability to train, motivate, and supervise assigned employees and/or team members assigned on a temporary or intermittent basis.

RESPONSIBILITIES

• Master at least one epic application and the workflow associated.
• Analyze, design, develop, implement, and evaluate the training program for respective application(s).
• Act as liaison for credentialed trainers and super users to optimize the use of the epic system. Assist with maintenance of all application curriculums. Provide appropriate training material for all upgrades and system changes. Develop assessments for competency testing.
• Build, test, and maintain the training environment(s) scenarios.
• Facilitate end user training classes as needed.
• Monitor and resolve landesk tickets assigned to epic optimization team.
• Maintain a healthy relationship with build team of assigned epic application(s).
• Train and credential trainers from within the organization to provide end-user training and administer assessments. Coordinate with instructional design team to create effective end-user training for users of assigned application(s).
• Communicate effectively both verbally, written and digital. Display ability to provide documentation and information to customers and peers with clarity on the topic at hand.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 100 pounds, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more).

Time Type:

Full time

FLSA Designation/Job Exempt:

Yes

Pay Class:

Salary

FTE %:

100

Work Shift:

Day

Benefits Eligibility:

Grant Funded:

No

Job Posting Date:

06/19/2025

Job Closing Date (open until filled if no date specified):

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