As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.
It's time to make a move. Join our flow.
About the Role
As the Head of Sales - Modernization, you will be responsible for leading modernization sales and offering development within the unit. You will develop and implement business strategies to achieve short- and long-term goals, ensuring profitability, market share growth, and competitive positioning. You will work closely with the Area Operations and Global/Area Modernization teams to drive business development initiatives and improve overall performance.
Key Responsibilities
- Drive outstanding performance in safety and quality within the modernization business.
- Ensure compliance with relevant policies, including tender processes.
- Foster a customer-focused culture, ensuring early engagement and consultative selling.
- Utilize customer feedback to enhance modernization offerings and services.
- Lead modernization business growth, profitability, and competitiveness.
- Set and monitor key performance metrics, including market share, revenue growth, and pricing strategies.
- Collaborate with internal teams to optimize modernization processes and offerings.
- Develop and execute frontline management practices to drive business success.
- Drive modernization sales and go-to-market strategies for new solutions.
- Ensure compliance with KONE Way initiatives and provide feedback for continuous improvement.
- Collaborate with global and area teams to share best practices and enhance modernization strategies.
- Contribute to strategic planning and decision-making at the executive level.
- Lead, develop, and mentor the modernization business team.
- Identify training needs and competence gaps to support business growth.
- Success in this role will be measured by: Market share growth and revenue performance. Profitability improvements and customer satisfaction. Sales performance, win rate, and hit rate development. Effective execution of modernization strategies and initiatives.
What We’re Looking For
- Strong customer focus with a strategic mindset.
- Ability to drive performance and hold teams accountable.
- Change leadership and enthusiasm for innovation.
- Collaborative approach with excellent relationship-building skills.
- Talent development and people management expertise.
- Decisive and quality-driven leadership.
- Deep understanding of market dynamics and customer needs.
- Expertise in sales management, customer relationship management, and marketing.
- Strong knowledge of modernization business processes, profit drivers, and cost structures.
- Fluent in English.
- Degree in a commercial or technical field.
- Proven experience in people leadership and business performance management.
- Background in the elevator, construction, or B2B industries.
Why Join Us?
At KONE, we are committed to creating a collaborative and innovative environment. If you are passionate about delivering results and ready to take on a challenging and rewarding role, we encourage you to apply and be part of our journey!
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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