See's Candies

Work is Sweet!

'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.

See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.

Job Description Summary:

POSITION OBJECTIVE:

This position is responsible for the planning, management and coordination of IT initiatives for See’s Candies. Functions/focus areas include E-commerce, Order Management, Enterprise Resource Planning (ERP) and Finance/Human Resources efforts.

The pay range for this position in California, Washington and Colorado at commencement of employment is expected to be between $$106,400 - $130K annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description:

POSITION RESPONSIBILITIES:

• Provide program management for assigned platforms, including new implementations and continuous improvement of existing systems.
• Manage project financials, including budgeting, forecasting, and tracking expenditures to ensure alignment with financial goals and company objectives.
• Oversee OPEX and CAPEX planning, ensuring accurate allocation of resources and adherence to financial guidelines while optimizing cost efficiency.
• Partner with IT management to ensure enhancement, support and maintenance objectives are achieved on time and on budget.
• Develop, maintain and improve maintenance and enhancement processes for See’s systems.
• Ensure adherence to standard best practices and software development life cycle (SDLC) methodologies for system efforts.
• Responsible for establishing implementation target dates for various IT deliverables and system updates. Includes understanding business and compliance deadlines as well as project interdependencies.
• Initiate communications with IT and business project team members to gain understanding of business and technical project requirements.
• Manage and support project manager resources with their various initiatives and work efforts.
• Responsible for defining program, project, and related resource requirements.
• Create or assist in creation and execution of program and project work plans. Revise resulting work plans as appropriate to meet changing needs and requirements.
• Establish and maintain well-groomed Kanban boards for all assigned platforms.
• Identify, resolve and/or escalate issues in a timely fashion. Work with business and IT executives to address resource restrictions and other constraints and conflicts.
• Successfully manage projects from a budget, schedule and quality assurance perspective.
• Ensure project and system maintenance documents are complete, current and stored appropriately.
• Facilitate daily/weekly project status meetings as required; produce and publish daily updates/weekly or monthly status reports as required
• Performs special projects as assigned by management.
• Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness.
• All See’s staff must be committed to the company’s core principles and workplace values, including diversity and inclusion.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Computer Science, Engineering, Technology or related field; equivalent related work experience may be considered in lieu of degree.
• Minimum 3 years of experience as a Project Manager, ideally focusing on large, complex enterprise-wide IT projects; PMP (Project Management Professional) certification or equivalent preferred.
• Minimum 5 years of experience in retail or manufacturing with a mid- to large size company; food and beverage experience a real plus.
• Solid experience managing implementations involving integration and data conversion deliverables.
• Demonstrated ability to manage several different projects/initiatives simultaneously; strong capabilities in multi-tasking and work prioritization.
• Experience and proficiency with waterfall and agile/iterative methodologies.
• Expertise in program/project management tools, such as MS Project, Smartsheet; experience with Confluence/Jira a definite plus.
• Possess general understanding of application programming, database, system design and infrastructure.
• Able to effectively interact and communicate across all levels of the organization; able to manage team across multiple locations, with a mix of both internal and contractor resources.
• Capable and willing to travel approximately 10 – 20%.
• Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.

See's is an EOE

See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).