Cox Enterprises

Company

Cox Communications, Inc.

Job Family Group

Engineering / Product Development

Job Profile

Sr Lead Product Manager

Management Level

Sr Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google Cloud to a full set of Hosted Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.

We are seeking an experienced AWS Senior Lead Product Manager to join our team and lead the development of Managed Services for our AWS managed web services roadmap, ensuring alignment with customer needs and market trends. Successful candidates will collaborate closely with cross-functional teams, including Engineering, Sales, and Marketing, to drive the delivery and adoption of our AWS managed services Product Roadmap.

Job Summary:

Responsibilities

• Product Strategy and Vision: Define the strategic direction and long-term vision for our AWS Managed Services offering, based on market research, customer insights, and competitive analysis. Align the product strategy with the company's overall goals and objectives.
• Roadmap Development: Create and maintain a comprehensive product roadmap for AWS Managed Services, outlining key features, enhancements, and service offerings. Prioritize and sequence the roadmap based on customer feedback, business value, and technical feasibility.
• Customer and Market Analysis: Conduct in-depth market research and analysis to identify customer needs, pain points, and emerging trends in the AWS managed services market. Gather customer feedback through interviews, surveys, and usability studies to drive product improvements.
• Requirements Definition: Work closely with customers, sales teams, and internal stakeholders to gather requirements and translate them into clear and actionable product specifications. Collaborate with engineering teams to ensure accurate and timely implementation of product features.
• Cross Functional Collaboration: Partner with engineering, sales, marketing, and support teams to drive the successful development, launch, and adoption of AWS Managed Services. Collaborate with engineering teams to define technical requirements, timelines, and deliverables.
• Product Launch and Go-to-Market: Develop and execute go-to-market strategies for new AWS Managed Services features and offerings. Collaborate with marketing and sales teams to create compelling product messaging, collateral, and sales enablement materials.
• Product Performance Monitoring: Define and track key performance metrics for AWS Managed Services, such as customer adoption, revenue growth, and customer satisfaction. Monitor market trends and competitive landscape to identify opportunities for product differentiation and improvement.
• Stakeholder Communication: Communicate product updates, roadmap progress, and key milestones to internal stakeholders, executive leadership, and customers. Conduct regular meetings and presentations to ensure alignment and transparency.
• Vendor Relationship Management: Build strong relationships with key vendor / partners to understand their solutions, programs, gather requirements, and drive product development / enhancements. Provide guidance on AWS managed services best practices and solutions.

Experience and Qualifications:

• Bachelor’s degree in a related discipline and 8 years’ experience in a product related field. The right candidate could also have a different combination, such as a master’s degree and 6years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12 years’ experience in a related field
• Proven experience as a Product Manager, specifically in managing cloud based products or services, preferably with strong experience AWS / Public Cloud Hyperscaler environments.
• Strong understanding of Amazon Web Services (AWS) offerings and associated services and how they integrate with AWS.
• Familiarity with cloud infrastructure, virtualization, and networking technologies.
• Excellent analytical and problem-solving skills, with the ability to gather and interpret customer feedback and market research data.
• Experience in developing product roadmaps, defining product requirements, and driving cross functional teams to deliver high-quality products on time.
• Experience of managed service providers, working with Sales teams, experience of Channel (In-Direct), Direct Sales.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels.
• Strong financial modelling capabilities with a solid understanding of pricing concepts.
• Demonstrated ability to influence and inspire cross functional teams without direct authority.
• Familiarity with Agile development methodologies.

Preferred Qualifications:

• Working knowledge of Cable industry is a plus.
• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer) are a plus.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.