JPMorgan Chase & Co.

Job Description

Join our dynamic team and lead transformative projects that shape the future of global banking in the APAC region!

As a Regional Project Manager under Global Services within Global Banking, you will support our APAC region’s strategic priorities, business transformation and operational efficiency initiatives. Focus will be on improving end-to-end processes and tools that will enhance the client and employee experience while driving a continuous improvement culture. You will manage and bring to successful execution various, highly visibility cross-functional projects by assessing the current landscape, developing plans, managing dependencies, analyzing potential risks/benefits, and working with key partners.

Job responsibilities:

• Manage multiple fast-paced, cross-functional strategic priorities that have significant regional and global impact
• Develop and manage the Regional Playbook, Reports & Scorecards for the Region; working effectively at all levels and providing progress communications to stakeholders on a regular basis
• Project manage & drive towards concrete actionable deliverables, identify and escalate issues/risks, and achieve agreement on scope and delivery milestones
• Partner with various stakeholders (Sales, Service, Ops, Tech and Product) and SMEs to identify and address efficiency opportunities to continuously improve the business
• Be a part of the solution – leading or participating in Global or multi-regional working groups to achieve the best business value possible
• Maintain our control environment by ensuring projects are completed in accordance with all Risk, Control and other relevant firmwide guidelines
• Own and custodian of Implementation Tools, Automation and Processes

Required qualifications, capabilities, and skills:

• Minimum 3 years of experience in Project Management
• Strategic thinker with proven analytical abilities, with proven track record in driving strategy execution, process transformation, change management and/or business consulting
• Excellent verbal & written communication skills; must be able to present and communicate progress and issues to the team and stakeholders regularly, clearly and effectively
• Advanced MS PowerPoint and MS Excel skills, with demonstrated ability to simplify complex subject matter into digestible executive communications
• Proven ability to work independently & through ambiguity and define path forward
• Demonstrated initiative and creativity to ensure successful and timely execution
• Intellectual curiosity and propensity to learn new subjects quickly, with strong inter-personal skills to instill confidence and trust
• University Bachelor’s degree or equivalent

Preferred qualifications, capabilities, and skills:

• Industry experience in Transaction Banking, Corporate Finance or Payment service providers like Fintech or Merchant Acquiring, Business Operations
• Experience in AI/ML applications or in automation tools e.g. Alteryx, UiPath, Python, etc.
• Demonstrates ability to initiate and execute process improvement or transformative changes
• Knowledge and experience using workflow tools (Visio), SharePoint and Business intelligence tools like Tableau
• Certified Project / IT service management qualification

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.