Amdocs

Job ID: 201157

Required Travel :Minimal

Managerial - Yes

Location: Plano, Texas Only (Onsite at Customer Work Location)

Who are we?

At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better-connected world. Amdocs and its 25,000 employees serve the top tier players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

Manages RF engineering development and implementation projects.

What will your job look like?

Oversee Back-Office Delivery Operations

• Manage all aspects of the network integration and migration projects to ensure seamless delivery.

Lead the Technical Team

• Direct and mentor the engineering team, establishing clear objectives and supporting professional development.

Manage Project Execution for IXRe & Nokia Platforms

• Plan, coordinate, and execute integration/migration projects for IXRe routers, hubs, and Nokia router platforms, ensuring minimal downtime and optimal performance.

Act as a Technical Escalation Point

• Resolve critical issues and serve as the go-to technical expert for complex, time-sensitive challenges.

Implement and Enhance Automation Strategies

• Develop and deploy automation scripts and tools to streamline repetitive tasks and enhance operational efficiency.

Ensure Compliance & Quality Standards

• Monitor projects to guarantee adherence to industry standards, regulatory policies, and internal quality benchmarks.

Cross-Functional Collaboration

• Liaise with Sales, Operations, and other departments to align technical initiatives with broader business objectives.

Maintain and Update Technical Documentation

• Ensure that all processes, configurations, and troubleshooting procedures are documented thoroughly for operational continuity.

Manage Vendor Relationships

• Oversee procurement, service agreements, and periodic reviews with vendors to secure optimal terms and maintain high service quality.

Drive Continuous Improvement Initiatives

• Identify areas for process optimization and lead initiatives aimed at improving operational reliability and efficiency.

All you need is...

• In-depth knowledge and proficient in the domain (Technology and products).
• Previous experience in leading tasks or mentoring transport engineers.
• Experience in transport design engineering for a telecommunications system.
• Experience in CSR & IXRe migration, eNSE hubs integration.
• Working experience with appropriate equipment manufacturers such as Nokia, Ciena, Cisco and more particularly with Nokia routes such as 7705, 7250, 7750.
• Ability to undertake complex network performance improvement tasks, and to take the lead on a project of team of software engineers.

Why you will love this job:

• Work on large ambitious and sophisticated programs!
• Work with the high-calibre minds to collaborate across accounts and regions to provide a single voice.
• Gain exposure to the industry's most sophisticated technologies.
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce