Greystar

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Move-In Coordinator plays a vital role in creating a welcoming and seamless experience for prospective and current residents at our Active Adult community. This team member serves as a key point of contact for residents, offering exceptional customer service, coordinating community programs, and serving as a knowledgeable resource for daily needs and inquiries.

In partnership with the Community Manager and team, this role supports the full resident lifecycle—from initial inquiry through move-in and beyond. Responsibilities include assisting with the sales and marketing process, preparing for resident tours, coordinating move-in logistics, and ensuring a smooth transition into the community. This position helps drive occupancy, retention, and overall resident satisfaction by enhancing both the sales journey and the resident experience.

JOB DESCRIPTION

• Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and
• visitors while they wait to speak with a team member.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed
• service request call backs as necessary.
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and
• coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
• Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries • within 24 hours.
• Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the
• community.
• Assists the community team with scheduling, planning and organizing resident activities and programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that
• may be of interest to residents and maintains relationships and contacts with concierge vendors.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Part-time Team Members*:

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time
• For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.