Customer Service Representative - Warehosue
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Located in Elizabeth, NJ
Express Employment Professionals of Union, NJ is seeking a reliable and customer-focused Customer Service Representative to support a busy warehouse operation. This role is ideal for someone who enjoys working in a fast-paced environment, has strong communication skills, and can coordinate effectively between customers and warehouse staff.
Key Responsibilities:
- Serve as the main point of contact for customer inquiries via phone, email, and in-person
- Process and track orders, returns, and deliveries accurately
- Communicate with warehouse staff to ensure timely order fulfillment
- Resolve issues related to inventory, shipments, and customer concerns
- Maintain updated records of customer interactions and transactions
- Generate reports and assist with administrative duties as needed
Requirements:
- Knowledge of 3PL / Extensiv is a Huge Plus!
- Previous customer service or office experience (warehouse or logistics background a plus)
- Strong communication and problem-solving skills
- Comfortable using order entry systems and Microsoft Office (especially Outlook and Excel)
- Ability to multitask in a high-volume setting
- Reliable, organized, and detail-oriented
- Knowledge of 3PL / Extensiv a Huge Plus
What We Offer:
- $19 – $21/hour, based on experience
- Weekly pay through Express
- Access to medical benefits, holiday pay, and career support
- Opportunity for long-term employment with growth potential
Express Office: Elizabeth-Union
1767 Morris Avenue
Suite 304
Union, NJ 07083
Email us
Apply Now
Customer Service Representative - Warehosue
Share
Located in Elizabeth, NJ
Express Employment Professionals of Union, NJ is seeking a reliable and customer-focused Customer Service Representative to support a busy warehouse operation. This role is ideal for someone who enjoys working in a fast-paced environment, has strong communication skills, and can coordinate effectively between customers and warehouse staff.
Key Responsibilities:
- Serve as the main point of contact for customer inquiries via phone, email, and in-person
- Process and track orders, returns, and deliveries accurately
- Communicate with warehouse staff to ensure timely order fulfillment
- Resolve issues related to inventory, shipments, and customer concerns
- Maintain updated records of customer interactions and transactions
- Generate reports and assist with administrative duties as needed
Requirements:
- Knowledge of 3PL / Extensiv is a Huge Plus!
- Previous customer service or office experience (warehouse or logistics background a plus)
- Strong communication and problem-solving skills
- Comfortable using order entry systems and Microsoft Office (especially Outlook and Excel)
- Ability to multitask in a high-volume setting
- Reliable, organized, and detail-oriented
- Knowledge of 3PL / Extensiv a Huge Plus
What We Offer:
- $19 – $21/hour, based on experience
- Weekly pay through Express
- Access to medical benefits, holiday pay, and career support
- Opportunity for long-term employment with growth potential
Express Office: Elizabeth-Union
1767 Morris Avenue
Suite 304
Union, NJ 07083
Email us
Apply Now
Share
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