Henry Ford Health

GENERAL SUMMARY:

This position is responsible for managing the following functions within the Corporate Business Office (CBO): Effective design of the insurance recovery and patient pay workflows, The identification of root causes resulting in edits and denials, Developing error prevention initiatives and coordination with Henry Ford Health (HFH) business units and internal customers. This position oversees these functions across the multi-facility integrated healthcare delivery system; which includes functions associated with all HFH hospitals, outpatient clinics and employed physicians. This position leads through sharing knowledge, motivation and engages the Business Center teams to provide high quality services, which meet or exceed customer expectations. Collaborates with members of the teams, identifies departmental and business unit priorities, ensures compliance of third-party regulatory requirements, establishes goals and implements strategies designed to maximize reimbursement for the Health System and fosters a culture of innovation, employee engagement, and exceptional business performance.

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor's degree in Business Administration, Health Care Administration, Accounting, or related field, or five (5) years of leadership experience and/or consultative experience.
• Three (3) years management experience with healthcare accounts receivable required.
• Knowledge of best practices related to revenue cycle operations and day-to-day functionality.
• Knowledge of CPT and diagnosis coding and Third-Party billing regulations preferred.
• Experience at a large, complex, integrated healthcare organization preferred.
• Experience with patient billing, patient accounting and other related applications preferred.

Additional Information

• Organization: Corporate Services
• Department: Ascension Ambulatory CBO
• Shift: Day Job
• Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.