Oracle

What You’ll be doing

As a CHS Data Center support technician, you will play a key role in maintaining infrastructure integrity and availability. Your primary responsibilities will include:

Ticketing & Communication

• Coordinate with OCI service owners and cross-functional teams via Oracle’s internal ticketing system
• Ensure timely and accurate updates on tasks and incidents

Logistics & Inventory Support

• Perform rack scanning, cycle counts, and parts audits
• Manage RMA processing and hardware parts transfers
• Handle shipping and receiving for parts and equipment

Operational & Onsite Support

• Support hardware installations with white-glove delivery and escort duties
• Provide logistical support for onsite hardware activities
• Enforce asset tagging and physical inventory procedures
• Will support multiple sites and requires local travel in Chicagoland area

Core Responsibilities

• Maintain accurate asset inventory using internal tools
• Resolve tickets within defined Service Level Agreements (SLAs)
• Escalate and resolve hardware or logistical issues in coordination with site leads
• Participate in physical audits and compliance checks to support governance and security protocols

Requirements

• Ability to lift and move equipment up to 50 lbs
• Strong willingness to learn data center technologies and processes
• Effective verbal and written communication skills
• Experience with inventory management, including ordering, receiving, and shipping parts
• Familiarity with issue escalation and incident reporting procedures

Preferred Qualifications

• 1–2 years of experience in inventory management or data center operations
• Working knowledge of server, storage, and networking hardware components
• Experience in high-security or regulated data center environments (IC-class facility experience a plus)
• Basic troubleshooting and problem-solving abilities in a guided technical environment

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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