Job Description:
Location: Edison, New Jersey
CoWorx Staffing Services is seeking Customer Service Representative candidates in the Edison, NJ area. As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
Responsibilities:
Assist customers and business partners via telephone and email.
Handle customer complaints in a calm, professional manner.
Diagnose, assess, and resolve problems or issues.
Monitor progress of delivery routes.
Scan haul-away pods and verify stamps.
Process changes or cancellations to delivery orders.
Desired Background/Skills:
HS diploma or equivalent required
Experience in a call center environment in the Warehouse Logistic Environment.
Strong customer service skills and the ability to satisfactorily resolve issues.
Solid ability to multitask with exceptional organizational skills.
Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Bilingual (English/Spanish) a plus..
Other Information:
Shift Details:
10:00 AM – 6:30 PM (Saturday and Wednesday Off)
12:30 PM – 9:00 PM (Saturday and Wednesday Off)
9:00 AM – 5:30 PM (Wednesday and Saturday Off)
10:30 AM – 6:30 PM (Sunday and Thursday Off)
12:30 AM – 9:00 PM (Tuesday and Sunday Off)
Working at CoWorx means you are eligible to receive:
Health, Dental, and Vision coverage
401(k)
Disability and Life Insurance
Critical Illness with Cancer Benefits
Behavioral Health
Accidental Insurance
And more!
Plus, working at CoWorx always means weekly on-time pay checks, our employee referral program; peak season pay rates, raffles, contests, awards, a top-notch safety team dedicated to your well-being, and experienced team members here to support you on your employment journey. Don’t miss out on this exciting opportunity to join a hard-working, supportive team – apply with us today to get started!
Questions, concerns, or just want to chat before you apply? Call or text us at 908-864-4466
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Interested candidates please reference job code 235721 when responding to this ad.
Location: Edison, New Jersey
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